Zonal Manager with ref. WV-0004

Location	Duhok	Job Type	Permanent
Salary		Sector	NGO

PURPOSE OF POSITION:

Provide leadership and oversight to the implementation of the Grant funded Technical Programs and ensure that proper partnerships with Local Government and civil society actors are in place in the targeted zone. Provide overall leadership and line management to the Zonal office and team.

MAJOR RESPONSIBILITIES:

Leadership:

Demonstrates World Vision’s core values, vision, mission and Transformational Development/Program integrated ministry model by all staff in the assigned Area.

Build a team of highly committed and competent staff, ensuring cooperation and coordination among relevant staff within the Area.

Mentor, coach and provide opportunities for the professional growth of direct reports

Create a learning environment in which staff within the assigned area regularly reflect, learn from mistakes and use lessons for personal growth and to revise work plans to improve ministry impact.

Ensure that staff understand and follow the WV child protection policy and that awareness-raising on child protection, response and incident reporting is occurring.

Security:

Closely coordinate with the Field Security Officer (FSO) to ensure that WV security policies are being adhered to.

Conduct daily meetings with the FSO in order to be updated with the security situation throughout respective province.
Decide if security issues will impact upon WV project activity and act accordingly.
Perform daily assessments, evaluate current procedures, coordinate with project managers and field coordinators and alter current activities as necessary.
Actively support the FSO in his/her role.
Along with the FSO, the Zone Manager will act as general liaison to the local military and police, and attend security coordination meetings with other organizations.
A primary task is to establish and maintain a strong link with the PRT. Along with the FSO and the Security Manager in Erbil, develop a realistic evacuation plan which involves the PRT.
Supervise the activities of the Field Coordinators in conjunction with the FSO.

Project management (Quality implementation):

Coordinate with program, finance and administration staff to ensure operational systems are in place to support field activities
Ensure that the program systems and staff are working to achieve the project goals and objectives and that the project is maintaining World Vision and donor accountability standards.
Ensuring appropriate structures, internal and external standards, staffing, resources and policies as well as all grant requirements are adhered to.
Ensure that day-to-day administrative support for the program is in place.
Ensure clear understanding of project assumptions by all partners to aim at effective and timely achievement of project goals, outcomes and outputs.
Ensure quality of implementation including appropriate structures, internal and external standards, staffing, resources and policies.
Ensure high standards of stewardship and accountability for all resources. Work with the Finance Officers, Administration Officer and other departments to build a strong internal control environment, ensuring compliance with WV financial policies and procedures and promoting a culture of transparency and accountability. Review and approve expenditures and contract according to assigned levels of authority.
Manage and monitor all funding commitments, spending against budget and financial reporting on the program
Provide strategic direction and support to Project officers/ Managers and other staff under the position.
Manage and mitigate any risks within the Program that could have financial, HR or Legal consequences or negatively impact ministry or World Vision reputation.

Liaison and Networking:

Establish and maintain liaison with local counterparts and partner agents (including steps to build open and working relationship with partners who represent the beneficiaries whom WV is serving.)
Create an enabling environment for dialogue, information sharing, partnerships and, and cooperation between Community Based Organizations (CBO)s, Government structures and target communities when delivering project interventions
Represent World Vision in the local coordination forums and liaise with Government officials and donors, UN-bodies and other partners wherever appropriate and required.
In conjunction with other stake holders, effectively advocate for changes standards, policies and legislations based on insights and demands from targeted communities.
Effectively represent WVI KRI operations and mission when accompanying visitors, e.g. donor and/or Government representatives, journalists and other delegations to project sites

Coordination:

Conduct daily coordination meetings with the heads of departments. This can be done individually or collectively and will be held in the Zone Manager office. This will be conducted remotely, as necessary.
Act as the point of contact for all liaisons to the relevant local governmental offices and local officials and ensure their agreement and cooperation in the completion of our program goals. Notes of each meeting will be maintained.
Maintain close coordination with the Head of Operations, relevant Program Officers and Project Managers in Erbil. Travel to Erbil for coordination meetings with the Operations and Programs, and support departments.
Maintain bi-weekly/monthly operational reports to the Head of Operations

Reporting:

Ensure accurate quality narrative and financial reports are submitted in a timely manner and according to donor requirements.
Work closely with Senior Program Officer in ensuring that all reports meet donor requirements.

Reports directly to Operations Manager to remain accountable for the program’s success.

Finance Management:

Responsible for zonal support budget.
Ensure that financial policies and procedures handed down from the main office are implemented and followed.
Liaising with the finance department to create budgets and spending projections for the Zonal office.
Signing authority for purchase requisitions as per WV Syria Response LoA.

Monitoring and Evaluation:

Track the performance of the project activities and outputs against expected results and adjust implementation processes to ensure the project is progressing towards the intended outcomes
Analyze the impact of program and promote learning by documentation of best-practices. Use this information to support decision-making processes.
Track program progress, programs’ expenditure against approved budgets, anticipate any deviations and recommend and take action on relevant and required adjustments.

Administration:

Closely supervise the administration assistants paying special attention to:

The coordination of field travel for zonal staff
Capacity building of the admin assistants specifically in record keeping,
Perform space and needs assessments on a regular basis, and requisition or construct new office space as necessary.
Oversee the day-today functions of offices of national and international staff members
Oversee the running of the national and international team houses
Create and disseminate programmatic and local office policies to all staff and ensure that such policies and procedures are followed.
Create and maintain detailed records as to the use of WV generators.
Decide on the daily timings that the generators will be used both in the office and the team house. Ensure that good maintenance of these assets are regular and of a high standard.

Logistics:

Closely supervise the logistics team paying special attention to:

The procurement process.
Managing the record keeping of the logistics cell.
Ensure that close coordination is kept with the procurement focal point in Erbil.
Regularly liaise with the SCM on logistic needs for the zonal offices.
Coordinate with SCM about special requirements for storage and transportation of sensitive project items such as seeds and medicines.
Negotiate all relevant contracts with local providers and communities
Coordinate the distribution of WV assets; especially the transportation pool.
Negotiate and efficiently manage vehicle rental contracts with providers in the area.

Minimum education, training and experience requirements to qualify for the position:

Bachelor's degree in Humanitarian Studies, Food security, Public Health, social sciences, international affairs, Program management or related field.
Relevant professional experience managing and implementing large multi-year international Projects (assessment, proposal development, report writing and evaluation, etc).
Relative knowledge in Grant acquisition and management
Excellent analytical/problem-solving skills and detail-orientation
Excellent English communication skills (oral and written)
Proven organizational skills and time management
Excellent computer skills, familiarity with MS Word, Lotus Notes, MS Excel and Power Point would be an added advantage
Effective in written and verbal communication in English Arabic/Kurdish is preferred.
Demonstrated understanding of the NGO sector, public sector planning.
- 4-6 years of experience focused in the management of humanitarian programs involving rural communities to promote humanitarian response.
Experience in project management and programming knowledge in any of the technical sector projects (Food Security and Livelihoods in addition to WASH, CiE, and/or Health).
Ability to work in high tension and high security risk situations and be able to adapt to rapidly changing contexts
Ability to maintain performance expectations in diverse cultural contexts, psychologically stressful environments, and physical hardship conditions with limited resources
Good understanding of the work of major donors (UNICEF, EU, UNHCR, etc.)
Proven good knowledge of the Convention on Child Rights.
Demonstrated experience and success managing USAID/OFDA grants
Master Degree in Social Sciences is a plus
Knowledge of and adherence to the Red Cross and NGO Code of Conduct and capability of incorporating standards in design, implementation and evaluation of relevant projects
This role involves facilitation and coordination of a large team and different projects.
60% of the time in the field and 40% in the office.

World Vision is an equal-opportunity employer that values and respects the importance of a diverse and inclusive workforce and welcomes and supports all employees to achieve the maximum extent of their potential. Female candidates are particularly encouraged to apply.

PURPOSE OF POSITION:

Provide leadership and oversight to the implementation of the Grant funded Technical Programs and ensure that proper partnerships with Local Government and civil society actors are in place in the targeted zone. Provide overall leadership and line management to the Zonal office and team.

MAJOR RESPONSIBILITIES:

Leadership:

Demonstrates World Vision’s core values, vision, mission and Transformational Development/Program integrated ministry model by all staff in the assigned Area.

Build a team of highly committed and competent staff, ensuring cooperation and coordination among relevant staff within the Area.

Mentor, coach and provide opportunities for the professional growth of direct reports

Create a learning environment in which staff within the assigned area regularly reflect, learn from mistakes and use lessons for personal growth and to revise work plans to improve ministry impact.

Ensure that staff understand and follow the WV child protection policy and that awareness-raising on child protection, response and incident reporting is occurring.

Security:

Closely coordinate with the Field Security Officer (FSO) to ensure that WV security policies are being adhered to.

Conduct daily meetings with the FSO in order to be updated with the security situation throughout respective province.

Decide if security issues will impact upon WV project activity and act accordingly.

Perform daily assessments, evaluate current procedures, coordinate with project managers and field coordinators and alter current activities as necessary.

Actively support the FSO in his/her role.

Along with the FSO, the Zone Manager will act as general liaison to the local military and police, and attend security coordination meetings with other organizations.

A primary task is to establish and maintain a strong link with the PRT. Along with the FSO and the Security Manager in Erbil, develop a realistic evacuation plan which involves the PRT.

Supervise the activities of the Field Coordinators in conjunction with the FSO.

Project management (Quality implementation):

Coordinate with program, finance and administration staff to ensure operational systems are in place to support field activities

Ensure that the program systems and staff are working to achieve the project goals and objectives and that the project is maintaining World Vision and donor accountability standards.

Ensuring appropriate structures, internal and external standards, staffing, resources and policies as well as all grant requirements are adhered to.

Ensure that day-to-day administrative support for the program is in place.

Ensure clear understanding of project assumptions by all partners to aim at effective and timely achievement of project goals, outcomes and outputs.

Ensure quality of implementation including appropriate structures, internal and external standards, staffing, resources and policies.

Manage and monitor all funding commitments, spending against budget and financial reporting on the program

Provide strategic direction and support to Project officers/ Managers and other staff under the position.

Manage and mitigate any risks within the Program that could have financial, HR or Legal consequences or negatively impact ministry or World Vision reputation.

Liaison and Networking:

Establish and maintain liaison with local counterparts and partner agents (including steps to build open and working relationship with partners who represent the beneficiaries whom WV is serving.)

Create an enabling environment for dialogue, information sharing, partnerships and, and cooperation between Community Based Organizations (CBO)s, Government structures and target communities when delivering project interventions

Represent World Vision in the local coordination forums and liaise with Government officials and donors, UN-bodies and other partners wherever appropriate and required.

In conjunction with other stake holders, effectively advocate for changes standards, policies and legislations based on insights and demands from targeted communities.

Effectively represent WVI KRI operations and mission when accompanying visitors, e.g. donor and/or Government representatives, journalists and other delegations to project sites

Coordination:

Conduct daily coordination meetings with the heads of departments. This can be done individually or collectively and will be held in the Zone Manager office. This will be conducted remotely, as necessary.

Act as the point of contact for all liaisons to the relevant local governmental offices and local officials and ensure their agreement and cooperation in the completion of our program goals. Notes of each meeting will be maintained.

Maintain close coordination with the Head of Operations, relevant Program Officers and Project Managers in Erbil. Travel to Erbil for coordination meetings with the Operations and Programs, and support departments.

Maintain bi-weekly/monthly operational reports to the Head of Operations

Reporting:

Ensure accurate quality narrative and financial reports are submitted in a timely manner and according to donor requirements.

Work closely with Senior Program Officer in ensuring that all reports meet donor requirements.

Reports directly to Operations Manager to remain accountable for the program’s success.

Finance Management:

Responsible for zonal support budget.

Ensure that financial policies and procedures handed down from the main office are implemented and followed.

Liaising with the finance department to create budgets and spending projections for the Zonal office.

Signing authority for purchase requisitions as per WV Syria Response LoA.

Monitoring and Evaluation:

Track the performance of the project activities and outputs against expected results and adjust implementation processes to ensure the project is progressing towards the intended outcomes

Analyze the impact of program and promote learning by documentation of best-practices. Use this information to support decision-making processes.

Track program progress, programs’ expenditure against approved budgets, anticipate any deviations and recommend and take action on relevant and required adjustments.

Administration:

Closely supervise the administration assistants paying special attention to:

The coordination of field travel for zonal staff

Capacity building of the admin assistants specifically in record keeping,

Perform space and needs assessments on a regular basis, and requisition or construct new office space as necessary.

Oversee the day-today functions of offices of national and international staff members

Oversee the running of the national and international team houses

Create and disseminate programmatic and local office policies to all staff and ensure that such policies and procedures are followed.

Create and maintain detailed records as to the use of WV generators.

Decide on the daily timings that the generators will be used both in the office and the team house. Ensure that good maintenance of these assets are regular and of a high standard.

Logistics:

Closely supervise the logistics team paying special attention to:

The procurement process.

Managing the record keeping of the logistics cell.

Ensure that close coordination is kept with the procurement focal point in Erbil.

Regularly liaise with the SCM on logistic needs for the zonal offices.

Coordinate with SCM about special requirements for storage and transportation of sensitive project items such as seeds and medicines.

Negotiate all relevant contracts with local providers and communities

Coordinate the distribution of WV assets; especially the transportation pool.

Negotiate and efficiently manage vehicle rental contracts with providers in the area.

Minimum education, training and experience requirements to qualify for the position:

Bachelor's degree in Humanitarian Studies, Food security, Public Health, social sciences, international affairs, Program management or related field.

Relevant professional experience managing and implementing large multi-year international Projects (assessment, proposal development, report writing and evaluation, etc).

Relative knowledge in Grant acquisition and management

Excellent analytical/problem-solving skills and detail-orientation

Excellent English communication skills (oral and written)

Proven organizational skills and time management

Excellent computer skills, familiarity with MS Word, Lotus Notes, MS Excel and Power Point would be an added advantage

Demonstrated understanding of the NGO sector, public sector planning.
- 4-6 years of experience focused in the management of humanitarian programs involving rural communities to promote humanitarian response.