Zonal Manager with ref. WV-ZMI

Location	Iraq	Job Type	Permanent
Salary		Sector	NGO

Provide leadership and oversight to the implementation of the grant-funded Technical Projects/Programs and ensure that proper partnerships with local government and civil society actors are in place in the targeted Zone. Provide overall leadership and line management to the Zonal office and team.

MAJOR RESPONSIBILITIES:

Leadership:

Demonstrate World Vision’s core values, vision, mission and Transformational Development/Program integrated ministry model by all staff in the assigned Zone.
Build a team of highly committed and competent staff, ensuring cooperation and coordination among relevant staff within the Zone and with relevant counterparts in HQ.
Mentor, coach and provide opportunities for the professional growth of direct reports.
Create a learning environment in which staff within the assigned area regularly reflect, learn from mistakes and use lessons for personal growth and to revise work plans to improve ministry impact.
Ensure that staff understand and follow the WV Child and Adult Safeguarding and Protection policies and that awareness-raising on child protection, response and incident reporting is occurring.
Collaborate closely with PDQA Unit in resource development and project design to ensure financial sustainability of the respective Zone.

Security:

Closely coordinate with the Field Security Officer (FSO) to ensure that WV security policies are being adhered to.
Conduct daily meetings with the FSO in order to be updated on the security situation throughout the respective Zone.
Decide if security issues will impact WV project activity and act accordingly.
Perform daily assessments, evaluate current procedures, coordinate with Project Coordinators / Managers and adjust current activities as necessary.
Actively support the FSO in his/her role.
Along with the FSO, the Zonal Manager will act as general liaison to the local military and police, and attend security coordination meetings with other organizations
Supervise the activities of the Project Coordinators in collaboration with the FSO for oversight of potential security implications.

Project management(Quality implementation):

Coordinate with programs, finance and administration staff to ensure operational systems are in place to support field activities.
Ensure that the program systems and staff are working to achieve the project goals and objectives and that the project is maintaining World Vision and donor accountability standards.
Ensuring appropriate structures, internal and external standards, staffing, resources and policies as well as all grant requirements are adhered to.
Ensure that day-to-day administrative support for the projects/program is in place.
Ensure clear understanding of project assumptions by all partners to aim at effective and timely achievement of project goals, outcomes and outputs.
Ensure quality of implementation including appropriate structures, internal and external standards, staffing, resources and policies.
Ensure high standards of stewardship and accountability for all resources. Work with the Finance Officers, Support Service Officer and other departments to build a strong internal control environment, ensuring compliance with WV financial policies and procedures and promoting a culture of transparency and accountability.
Review and approve expenditures and contract according to assigned levels of authority.
Manage and monitor all funding commitments, spending against budget and financial reporting on the projects/program.
Provide strategic direction and support to Project Coordinators/ Managers and other staff under the position.
Manage and mitigate any risks within the Program that could have financial, HR or Legal consequences or negatively impact ministry or World Vision reputation.

Liaison and Networking:

Establish and maintain liaison with local counterparts and partner agents (including steps to build open and working relationship with partners who represent the beneficiaries whom WV serves.)
Create an enabling environment for dialogue, information sharing, partnerships and cooperation between Community Based Organizations (CBO)s, Government structures and target communities when delivering project interventions.
Represent World Vision in the local coordination forums and liaise with Government officials and donors, UN-bodies and other partners wherever appropriate and required.
In conjunction with other stakeholders, effectively advocate for changes standards, policies and legislations based on insights and demands from targeted communities.
Effectively represent WV Iraq operations and mission when accompanying visitors, e.g. donor and/or Government representatives, journalists and other delegations to project sites.

Coordination:

Conduct coordination meetings with the heads of departments, as required.
Act as the point of contact for all liaisons to the relevant local governmental offices and local officials and ensure their agreement and cooperation in the completion of our program goals. Notes of each meeting will be maintained.
Maintain close coordination with the Head of Operations, relevant Program Officers and Department Managers in the Main Office in Erbil. Travel to Erbil for coordination meetings with the Operations and Programs teams, and Support Service departments.
Maintain bi-weekly/monthly operational reports for the Head of Operations.

Reporting:

Ensure accurate quality narrative and financial reports are submitted in a timely manner and according to donor requirements.
Work closely with Senior Program Officer in ensuring that all reports meet donor requirements.
Reports directly to Operations Manager to remain accountable for the program’s success.

Finance Management:

Responsible for zonal support budget.
Ensure that WV Iraq financial policies and procedures are implemented and followed.
Liaising with the Finance department to create budgets and spending projections for the Zonal office.
Signing authority for purchase requisitions as per WV Iraq Response LoA.

Monitoring and Evaluation:

Track the performance of the project activities and outputs against expected results and adjust implementation processes to ensure the project is progressing towards the intended outcomes.
Analyze the impact of program and promote learning by documentation of best-practices. Use this information to support decision-making processes.
Track program progress, programs’expenditure against approved budgets, anticipate any deviations and recommend and take action on relevant and required adjustments.

Administration:

Closely supervise the:
The coordination of field travel for zonal staff.
Capacity building of zonal staff in record keeping.
Perform space and needs assessments on a regular basis, and requisition or construct new office space as necessary.
Oversee the day-today functions of offices of national and international staff members based in the Zone.
Oversee the running of the national and international team houses, if any in the respective Zone.
Create and disseminate programmatic and local office policies to all staff and ensure that such policies and procedures are followed.
Create and maintain detailed records regarding the use of WV generators.
Ensure good maintenance of assets located in the respective Zone.

Procurement and Logistics:

Closely collaborate with Supply Chain with assistance of Zonal Support Service Officer paying special attention to:
The procurement process.
Managing relevant record keeping.
Ensure that close coordination is kept with the procurement focal point in Erbil.
Regularly liaise with the SCM on procurement needs for the zonal office.
Coordinate with SCM on special requirements for storage and transportation of sensitive project items such as seeds and medicines.
Negotiate all relevant contracts with local providers and communities.
Coordinate the distribution of WV assets; especially the transportation pool.
Negotiate and efficiently manage vehicle rental contracts with Fleet and providers in the area.

KNOWLEDGE, SKILLS AND ABILITIES:

Bachelor's degree in Humanitarian Studies, Food Security, Public Health, Social Sciences, International Affairs, Program management or related field.
Relevant professional experience managing and implementing large multi-year international projects (assessment, proposal development, report writing and evaluation, etc).
Strong knowledge in Grant acquisition and management
Excellent analytical/problem-solving skills and detail-orientation
Excellent English communication skills (oral and written)
Proven organizational skills and time management
Excellent computer skills, familiarity with MS Word, Lotus Notes, MS Excel and Power Point would be an added advantage
Effective in written and verbal communication in English Arabic/Kurdish is preferred.
Demonstrated understanding of the NGO sector, public sector planning.
4-6 years of experience focused in the management of humanitarian programs involving urban and rural communities to promote humanitarian response.
Experience in project management and programming knowledge in any of the technical sector projects (Food Security and Livelihoods in addition to WASH, CiE, and/or Health).
Ability to work in high tension and high-security risk situations and be able to adapt to rapidly changing contexts.
Ability to maintain performance expectations in diverse cultural contexts, psychologically stressful environments, and physical hardship conditions with limited resources.
Good understanding of the work of major donors (UNICEF, EU, UNHCR, USAID, GOG, etc.)
Proven good knowledge of the Convention on Child Rights.
Demonstrated experience and success managing humanitarian grants from donors such as USAID/OFDA, GOG, UN Agencies, etc..
Knowledge of and adherence to the Red Cross and NGO Code of Conduct and capability of incorporating standards in design, implementation and evaluation of relevant projects.

Work Environment

Complete Travel and/or Work Environment statements if applicable.

This role involves facilitation and coordination of a large team and different projects.
60% of the time in the field and 40% in the office.

Provide leadership and oversight to the implementation of the grant-funded Technical Projects/Programs and ensure that proper partnerships with local government and civil society actors are in place in the targeted Zone. Provide overall leadership and line management to the Zonal office and team.

MAJOR RESPONSIBILITIES:

Leadership:

Demonstrate World Vision’s core values, vision, mission and Transformational Development/Program integrated ministry model by all staff in the assigned Zone.

Build a team of highly committed and competent staff, ensuring cooperation and coordination among relevant staff within the Zone and with relevant counterparts in HQ.

Mentor, coach and provide opportunities for the professional growth of direct reports.

Create a learning environment in which staff within the assigned area regularly reflect, learn from mistakes and use lessons for personal growth and to revise work plans to improve ministry impact.

Ensure that staff understand and follow the WV Child and Adult Safeguarding and Protection policies and that awareness-raising on child protection, response and incident reporting is occurring.

Collaborate closely with PDQA Unit in resource development and project design to ensure financial sustainability of the respective Zone.

Security:

Closely coordinate with the Field Security Officer (FSO) to ensure that WV security policies are being adhered to.

Conduct daily meetings with the FSO in order to be updated on the security situation throughout the respective Zone.

Decide if security issues will impact WV project activity and act accordingly.

Perform daily assessments, evaluate current procedures, coordinate with Project Coordinators / Managers and adjust current activities as necessary.

Actively support the FSO in his/her role.

Along with the FSO, the Zonal Manager will act as general liaison to the local military and police, and attend security coordination meetings with other organizations

Supervise the activities of the Project Coordinators in collaboration with the FSO for oversight of potential security implications.

Project management(Quality implementation):

Coordinate with programs, finance and administration staff to ensure operational systems are in place to support field activities.

Ensure that the program systems and staff are working to achieve the project goals and objectives and that the project is maintaining World Vision and donor accountability standards.

Ensuring appropriate structures, internal and external standards, staffing, resources and policies as well as all grant requirements are adhered to.

Ensure that day-to-day administrative support for the projects/program is in place.

Ensure clear understanding of project assumptions by all partners to aim at effective and timely achievement of project goals, outcomes and outputs.

Ensure quality of implementation including appropriate structures, internal and external standards, staffing, resources and policies.

Review and approve expenditures and contract according to assigned levels of authority.

Manage and monitor all funding commitments, spending against budget and financial reporting on the projects/program.

Provide strategic direction and support to Project Coordinators/ Managers and other staff under the position.

Manage and mitigate any risks within the Program that could have financial, HR or Legal consequences or negatively impact ministry or World Vision reputation.

Liaison and Networking:

Establish and maintain liaison with local counterparts and partner agents (including steps to build open and working relationship with partners who represent the beneficiaries whom WV serves.)

Create an enabling environment for dialogue, information sharing, partnerships and cooperation between Community Based Organizations (CBO)s, Government structures and target communities when delivering project interventions.

Represent World Vision in the local coordination forums and liaise with Government officials and donors, UN-bodies and other partners wherever appropriate and required.

In conjunction with other stakeholders, effectively advocate for changes standards, policies and legislations based on insights and demands from targeted communities.

Effectively represent WV Iraq operations and mission when accompanying visitors, e.g. donor and/or Government representatives, journalists and other delegations to project sites.

Coordination:

Conduct coordination meetings with the heads of departments, as required.

Act as the point of contact for all liaisons to the relevant local governmental offices and local officials and ensure their agreement and cooperation in the completion of our program goals. Notes of each meeting will be maintained.

Maintain close coordination with the Head of Operations, relevant Program Officers and Department Managers in the Main Office in Erbil. Travel to Erbil for coordination meetings with the Operations and Programs teams, and Support Service departments.

Maintain bi-weekly/monthly operational reports for the Head of Operations.

Reporting:

Ensure accurate quality narrative and financial reports are submitted in a timely manner and according to donor requirements.

Work closely with Senior Program Officer in ensuring that all reports meet donor requirements.

Reports directly to Operations Manager to remain accountable for the program’s success.

Finance Management:

Responsible for zonal support budget.

Ensure that WV Iraq financial policies and procedures are implemented and followed.

Liaising with the Finance department to create budgets and spending projections for the Zonal office.

Signing authority for purchase requisitions as per WV Iraq Response LoA.

Monitoring and Evaluation:

Track the performance of the project activities and outputs against expected results and adjust implementation processes to ensure the project is progressing towards the intended outcomes.

Analyze the impact of program and promote learning by documentation of best-practices. Use this information to support decision-making processes.

Track program progress, programs’expenditure against approved budgets, anticipate any deviations and recommend and take action on relevant and required adjustments.

Administration:

Closely supervise the:

The coordination of field travel for zonal staff.

Capacity building of zonal staff in record keeping.

Perform space and needs assessments on a regular basis, and requisition or construct new office space as necessary.

Oversee the day-today functions of offices of national and international staff members based in the Zone.

Oversee the running of the national and international team houses, if any in the respective Zone.

Create and disseminate programmatic and local office policies to all staff and ensure that such policies and procedures are followed.

Create and maintain detailed records regarding the use of WV generators.

Ensure good maintenance of assets located in the respective Zone.

Procurement and Logistics:

Closely collaborate with Supply Chain with assistance of Zonal Support Service Officer paying special attention to:

The procurement process.

Managing relevant record keeping.

Ensure that close coordination is kept with the procurement focal point in Erbil.

Regularly liaise with the SCM on procurement needs for the zonal office.

Coordinate with SCM on special requirements for storage and transportation of sensitive project items such as seeds and medicines.

Negotiate all relevant contracts with local providers and communities.

Coordinate the distribution of WV assets; especially the transportation pool.

Negotiate and efficiently manage vehicle rental contracts with Fleet and providers in the area.

KNOWLEDGE, SKILLS AND ABILITIES:

Bachelor's degree in Humanitarian Studies, Food Security, Public Health, Social Sciences, International Affairs, Program management or related field.

Relevant professional experience managing and implementing large multi-year international projects (assessment, proposal development, report writing and evaluation, etc).

Strong knowledge in Grant acquisition and management

Excellent analytical/problem-solving skills and detail-orientation

Excellent English communication skills (oral and written)

Proven organizational skills and time management

Excellent computer skills, familiarity with MS Word, Lotus Notes, MS Excel and Power Point would be an added advantage