Job Title: Waiter / Waitress
Department: Food & Beverage
Job Summary:
As a Waiter / Waitress you are responsible to provide professional service to our Guests, ensuring their restaurant visit will become a memorable dining experience.
General Duties and Responsibilities:
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Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of the Hotel
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Greet & seat customers and serve them in a professional, discreet & personalized way
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Acquire in depth knowledge of the Food & Beverage menu of the assigned outlet in order to assist and provide advice to Guests
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Consistently monitor quality of Food & Beverage being served
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Practice good customer relations and attend to customer complaints / queries satisfactorily
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Actively use up selling techniques to exceed Guest expectations and increase revenue.
