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Waiter

Posted 15 days ago by Silver Medal
Location Job Type Sector Closing Date
Erbil Permanent Services 2022-12-21

JOB SUMMARY 

The waiter is responsible is responsible for delivering the food from the kitchen to a customer in the restaurant and ensuring that each customer receives the correct order. In addition, s/he needs to provide guests with outstanding customer service and actively help to improve their overall dining experience.  

JOB DUTIES AND RESPONSIBILITIES 

  • Deliver food orders from the kitchen to customers’ tables rapidly and accurately. Act as the contact point between Front of the House and Back of the House staff.
  • Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food  allergies). 
  • Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and  napkins. 
  • Serve welcome drinks for guests upon arrival. 
  • Ensure food is served in accordance with safety standards (e.g., proper temperature). Remove dirty dishes and utensils. 
  • Ensure that the restaurant is always kept clean and organized, both at the front as well as the back of  house areas.
  • Carry out any other duties as required by management. 

REPORTING LINE 

  • Reports directly to the Restaurant Manager. 

REQUIRED SKILLS AND QUALIFICATIONS 

  • High school diploma or equivalent qualification is preferred. 
  • A minimum of 2 years’ experience in a similar role (Hospitality Industry). 
  • Outstanding communication, superb multitasking and people skills. 
  • Ability to stay professional in a stressful work environment. 
  • Pleasant personality and client focused. 
  • Excellent guest service skill. 
  • Flexible working hours subject to the demands of the business. 
  • A true desire to exceed guest expectations in a fast-paced customer service environment. Able to work under pressure. 
  • Capable of producing a consistent product in a timely manner.

COMPENSATION & BENEFITS 

  • Salary package will reflect experience levels and will depend on the candidate. The above is a guide only and is subject to change.

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Silver Medal

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