Responsibilities:
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Manage brand’s existing social communities
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Expand brand’s Iraq social presence and strategy across relevant platforms (Instagram, Snapchat, Facebook, Twitter, etc)
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Collaborate with the Brand team, internal parties (PR, Media, Legal, Shopper Marketing…) and all external agencies (Media, PR, Creative…) on establishing & maintaining the brand’s social media and engagement calendar to ensure cross-activity alignment
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Coordinate monthly and weekly social content productions with the brand’s Social Content Creator
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Define and implement real-time activations via daily monitoring of consumer conversations, social trends, influencers and the competition
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Define and implement a reactive fan engagement and social influencer strategy
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Define and implement reactive fan dialogue and moderation strategy, featuring an active consumer care response plan
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Work with clients on the recommended paid social media content and social influencer strategies
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Track, analyze and report on weekly and monthly performance across channels
Minimum Qualifications:
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Bachelor’s Degree
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3+ years Social Media Community Management experience at brand or agency
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Be fluent in Arabic, English and Kurdish.
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Have a basic familiarity with graphic software such as ( Adobe Photoshop and Illustrator)
Experience & Preferred Qualifications:
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Editorial content and copywriting background preferred
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Solid experience using social listening and social analytics tools, interpreting the data and communicating it out user-friendly
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Truly passionate about social media, with an existing social presence
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Highly motivated and resourceful self-starter, with a can-do attitude that thrives in a fast-paced entrepreneurial environment
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Comfortable multi-tasking and able to deliver results under pressure and under tight deadlines in an occasionally non-traditional work schedule
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Strong problem solving and analytical skills to collect, organize, track and analyze data, and translate data into clear learnings and actionable next steps
