Social Media and Community Outreach Officer

Posted 7 months ago by GIZ
Location Erbil Job Type
Salary Sector Services

Duty Station

Erbil with frequent travel to other areas in the Kurdistan Region as well as Nineveh and the rest of Iraq when required.

Social Media and Community Outreach Officer - Migration Advice Centre Context

The Global Programme “Programme Migration for Development” (PME) is commissioned by the German Federal Ministry for Economic Cooperation and Development (BMZ) to establish migration advice structures in eleven partner countries of German Development Cooperation.

The objective of the programme is to strengthen the development-relevant contributions of migrants in their countries of origin and improve the framework conditions for legal migration in selected partner countries. This objective is actively being pursued by the following components:

  1. Migration Policy Advice (2) Migration Advice (3) Development-oriented Return of Migrants (4) Diaspora Cooperation (5) Business Ideas for Development.

The focus of the Migration Advice Centre is to provide counselling services for returning migrants as well as the job seekers. The centre provides counselling services and information on vocational and educational programs, employment opportunities in the country, business start-up and business development advice. For this purpose, counselling services are tailored to each client individually and kept open-ended. Apart from assessing each case individually and subsequent referencing and counselling services, the programme intends to provide tailored support and qualification measures to the returning migrants and members of host community.

Overall Purpose of the Post

The position holder will assist in the overall PR and communication tasks, specifically in the field of social media. In addition, the position holder will be assisting the programme in its community outreach activities throughout Kurdistan Region and other northern governorates of Iraq. The position holder will also have the access to all the necessary support and tools to perform tasks he/she is entitled to, learn new skills and enrich his/her professional experience.

Tasks and Responsibilities

  • Assisting in running community outreach activities

  • Assisting in designing community outreach campaigns and their implementation

  • Assisting in running the social media pages of the programme

  • Assisting in translating publications

  • Assisting in designing publications in line with the organization’s communications and branding guidelines

  • Assisting in overall PR and communications tasks


  • University degree, preferably in the field of Media, Marketing, Communications or Social Sciences

  • At least 2 to 4 years of working experience, preferably in the field of communications and/or community outreach

  • Proficiency in English, Kurdish and Arabic, German language skill is an advantage

  • A good public speaker and presenter

  • Very good IT skills, knowledge of using MS office and Photoshop, any other related program is a plus

  • Wide knowledge of running social media pages, especially Facebook and Twitter

  • Good photography skill is a plus

  • Attention and focus on privacy and protection of sensitive personal data and information

  • Experience in working with or in the field of development cooperation is a plus

  • Excellent team-working and communication skills

  • Ability to work and perform under pressure independently

  • Attention to detail and accuracy are imperative whilst multitasking to support various colleagues and meeting tight deadlines

  • Able to establish good and respectful working relationship with all staff in the organization, demonstrating accountability and transparency to the roles and responsibilities

  • Fast-learner and willingness to be flexible and prepared to contribute to the organisation in other duties as required.

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Office Location: Erbil, Iraq