Social Media and Communications Expert

Posted almost 2 years ago by GIZ
Location Baghdad Job Type Permanent
Salary Sector Operations, Marketing, NGO

The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH is a public-benefit federal enterprise that supports the German Government and many public and private sector clients in around 120 countries in achieving their objectives in international cooperation. With this aim, GIZ works together with its partners to develop effective solutions that offer people better prospects and sustainably improve their living conditions. The Strengthening Public Finances and Financial Markets (FFM) Project supports the Government of Iraq in improving financial and fiscal governance systems to enhance macro fiscal stability and economic development. The project addresses governance and management in the public and private financial sector in Iraq. The project is jointly co- financed by the European Union (EU) and the Government of the federal Republic of Germany.

Duty Station:

Overall Purpose of the Post
The position holder will be responsible for the overall internal and external PR and communication tasks, including in the field of social media. The position holder will also have access to all the necessary support and tools to perform tasks he/she is entitled to, learn new skills, and enrich his/her professional experience.

A. Responsibilities
The position holder is responsible for:

  • Further developing the communication concept and instruments and strategic positioning of the program within and outside GIZ as well as systematic planning and management of communication activities.
  • Coordinating, conceptualizing, and creating program-specific internal and external PR products (factsheets, publications, films, texts for print and online media, etc.).
  • Liaise with the programs monitoring experts, take relevant data and transform these into graphics and information easily digestible for stakeholders.
  • Assuring the quality of materials from the technical team or project partners (e.g. internal and external publications, articles, etc.).
  • Advising implementing partners and actors on how to communicate needs and challenges as well as successes.
  • Networking with relevant national and international stakeholders in the field of communication.
  • Creating and maintaining the program’s social media pages and profiles.
  • Participating in regular reporting to the commissioning party.
  • Supporting the preparation, implementation, and documentation of professional events.
  • Establishing, structuring, and maintaining of knowledge management as well as analysis of effects and learning experiences.
  • Scanning the national news regarding relevant information for the program and regularly briefing the team.


The Social Media and Communication expert performs the following tasks:

B. Tasks
1. Content creation

The Social Media and Communications expert:

  • Builds and executes social media strategy through research, messaging, and audience identification.
  • Writes, develops, and strategizes the program’s online and offline content production, calendar, and scheduling.
  • Generates, edits, publishes, and shares content daily (original text, images, and videos).
  • Create and update PowerPoint presentations related to the visibility of the programme.
  • Writes articles for internal and external communication tools.
  • Creates and updates factsheets as well as any other internal and external communication material.

2. Research and Reporting

The Social Media and Communications expert:

  • Moderates user-generated content and messages appropriately, based on the organization and community policies.
  • Tracks and analyzes analytics reports from all social media platforms to have insight on traffic, demographics, and effectiveness.
  • Tracks local and international media especially topics relevant to the program’s area of work and prepares briefings for monthly meetings regarding latest updates.
  • Produces reports based on monitoring social media and communication outreach metrics.

3. Internal and external communication
The Social Media and Communications expert:

  • Ensures knowledge management, collects, processes, and distributes relevant information, monitors communication and interaction between government institutions, NGOs, and society through analyses of the media, direct dialogue, participation in meetings and seminars etc.
  • Builds meaningful connections and increases community communication through audience response and engagement.
  • Communicates local interests and efforts, forwards these and encourages sharing ideas and information for the benefit of the project/programme.
  • Assists and supports other program members in all capacities.
  • Assures the overall quality of communication material internally and externally according to GIZ rules and guidelines.
  • Assists implementing partners in the production of GIZ quality conformed communication material (e.g. logos, banners, pictures etc.).

4. Coordination Tasks
The Social Media and Communications expert:

  • Works on general project planning and develops project concepts including preparation, organisation and moderation of planning exercises and their implementation, management, monitoring, quality management, evaluation, communication, and documentation.
  • Coordinates relevant project activities at local level in consultation with the manager and in cooperation with the partners, both as regards implementation and preparing organisational aspects.
  • Compiles the relevant information for joint activities and assignments.
  • Provides technical assistance to local and international experts.

5. Other duties/additional tasks

The Social Media and Communications advisor

  • Performs other duties and tasks at the request of management.

C. Required qualifications, competences, and experience

  • BA/MA in the field of journalism, communication, marketing, gender studies, social
  • studies, peacebuilding, or any relevant field.

Professional experience

  • At least 3 years of experience in communication, social media and marketing field or any other relevant field.

Other knowledge, additional competences

  • Excellent critical thinking, interpersonal, communication, time-management, and problem-solving skills.
  • Excellent knowledge of social media platforms including Facebook, Instagram, Twitter, and LinkedIn.
  • Very good IT skills, knowledge of using MS office, and photoshop, video creation, and other related programs is a plus.
  • Familiarity with publishing and web design.
  • Ability to use social media for impressions and awareness.
  • Strong written and verbal communication skills.
  • High editorial competence.
  • Proficiency in in English, Arabic and Kurdish.
  • Good photography and videography skills are a plus.
  • Experience in gender and peacebuilding field is a plus.
  • Attention and focus on privacy and protection of sensitive personal data and information.
  • Willingness to upskill as required by the tasks to be performed – corresponding measures are agreed with management.

Requirements for application:

  • The reference number and position must be mentioned in the subject line of the email,
  • Ref: (BGH-FFM22-021) Social Media and Communications Expert  
  • Subject line of the application should clearly indicate the vacancy applied for.
  • CVs and motivations letters that are in the form of IMG, pictures, screen-shots and links will not be accepted.
  • Only shortlisted candidates will be contacted. Applications passed the expiration date of the advertisement will not be considered

Share this Job


GIZ logo

The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH is a global service provider in the field of international cooperation for sustainable development and international education...

Live Jobs: 0 - View all Jobs
Sector Specialisms: Services
Office Location: Erbil, Iraq