The purpose of the Iraq Governance and Performance Accountability (IGPA/Takamul) project is to advance effective, accountable, and transparent governance in Iraq. This USAID effort, implemented by DAI, will work with the Government of Iraq (GOI) at all levels to better respond to citizen needs by supporting reform initiatives and Iraqi change agents on inclusive governance and public sector transparency, accountability, and economy. “Reform initiatives” includes support to improve service delivery functions, public financial management, and open government initiatives. IGPA/Takamul will support the GOI and the citizens of Iraq in forming partnerships and collaborative efforts to solve problems jointly. IGPA/Takamul has four (4) objectives:
1. Enhance GOI service delivery capacity
2. Improve public financial management
3. Strengthen monitoring and oversight of service delivery and public expenditure
4. Support Iraqi change agents (cross-cutting objective)
The Senior Monitoring, Evaluation, and Learning (MEL) Specialist will be based in Baghdad and will work under the supervision of the MEL Director. S/He will contribute to the development and management of a sound MEL system by managing MEL staff, , managing the implementation of the MEL system, and providing overall support to IGPA/Takamul’s MEL unit. Specifically, the Senior MEL Specialist will: Oversee the implementation of the annual public opinion survey, manage/oversee the implementation of activities in accordance to IGPA/Takamul’s activity monitoring and evaluation plan (AMEP), and provide data analysis and recommendations to guide project’s interventions in contributing to service delivery.
The Senior MEL Specialist will undertake a wide range of MEL programmatic support tasks, including but not limited to those stipulated below:
Duties and Responsibilities:
- Manage the overall implementation of the AMEP by developing and tracking indicators including performance indicator reference sheets (PIRS) in close coordination with technical teams.
- Develop MEL plans and PIRS for IGPA’s task orders.
- Train MEL staff and technical teams in capturing indicator data in accordance with IGPA/Takamul’s AMEP.
- Work closely with the project’s equality and inclusion (E&I) unit to articulate and capture information regarding beneficiaries who are members of a marginalized community (e.g., women, persons with disabilities, minorities, etc.).
- Train MEL staff on the MEL system and database.
- Advise the MEL unit and other IGPA/Takamul units on future activities based on IGPA’s studies to contribute to service delivery.
- Contribute to the development of impact studies for IGPA‘s interventions.
- Analyze data and write reports based on information generated from surveys, polls or focus group discussions.
- Contribute to the implementation of the annual public opinion survey including but not limited to selecting vendor(s), refining survey tool, designing the sample size, selecting target districts, assuring quality control of data, and reviewing the final report.
- Contribute to weekly, quarterly and annual reports of MEL, as part of the IGPA/Takamul contractual requirements.
- Respond to USAID requests in a timely fashion and as needed.
- Represent the MEL unit at consultant and vendor kick-off meetings to explain data collection and reporting expectations. Provide follow-up technical assistance as needed.
- Provide surge support for the review and contribution of MEL requirements in requests for proposals (RFPs) and scopes of work (SOWs) on a temporary as-needed basis.
- Other duties as assigned.
- The Senior MEL Specialist will supervise one direct report in Baghdad and three indirect reports in Basrah and Erbil, with the possibility of supervising up to four direct reports on a temporary as-needed basis. Management duties include:
- Monitor reports’ quality of performance and assist them in making course corrections as-needed.
- Develop a training and enrichment plan (TEP) for reports’ professional development to be revised once a year with collaboration from the employee and, if needed, the MEL Director.
- Develop the capacity of MEL staff by planning needs-based trainings and mentoring activities that provide beneficial guidance and opportunities for professional growth of the MEL staff.
- Make a conscious effort to include his/her supervises in decision-making conversations and strive to work collaboratively as a unit.
- Performance Monitoring: The Senior MEL Specialist will receive an annual TEP with quarterly assessments of assistance and progress from the MEL Director outlining the types of capacity building and mentoring that s/he will receive throughout the year. The TEP will be given to the Senior MEL Specialist for review, allowing for collaborative revisions based on personal professional goals, in line with the overarching programmatic goals.
- Uphold the mission, values, and spirit of DAI in coordinating the program and in interacting with all community members.
- Follow and enforce all DAI codes of conduct, including but not limited to the Sexual Abuse and Exploitation Code of Conduct and Drug and Alcohol Policy. Report any violations to appropriate IGPA/Takamul authority, and participate in preventative initiatives.
- Follow and enforce all DAI organizational policies, procedures, and guidelines including but not limited to personnel, security, communications, finance, procurement, and logistics. Report any violations to appropriate DAI authority.
- Actively seek opportunities that will complement ability to fulfill position’s responsibilities as well as further professional development, such as taking part in internal and external trainings and participating on relevant advisory boards.
- Perform other duties as requested by supervisor.
Qualifications and Experience
- Master/bachelor’s degree in a social science, political Sciences, economics, project management.
- At least 7 years of working experience with INGOs and USAID funded projects.
- Strong verbal and written communication skills in English and Arabic.
- Excellent personnel and task management skills.
- Prior experience in a managerial position to manage staff.
- Must be capable of working both individually and as part of a team to undertake tasks in a fast-paced environment.
- Must be flexible, willing to perform other duties and work irregular hours.
- Excellent interpersonal skills, including patience, diplomacy, willingness to listen and respect for colleagues.
- Experience in monitoring and evaluation activities; baseline studies, data quality control, analysis and reporting.
- Computer skills applied to data processing and data analysis such as SPSS and others.