Senior Base Manager

Posted 7 months ago by Mines Advisory Group (MAG)
Location Erbil Job Type Permanent
Salary Sector NGO
The Senior Base Manager line manages the Base Managers in all MAG’s operational bases in-country, to ensure that all support activities are carried out to enable the MAG programme to reach its objectives in terms of logistics, finance, administration, and liaison with communities / local authorities.
Detailed Responsibilities: 
Support Services Management / Coordination 
  • Under the direction of the HoSS, coordinate direct support to MAG operations at the base level in the areas of logistics, finance, administration, and community/local authority relations, ensuring systems and procedures are followed in a consistent way. 
  • Control the implementation of appropriate management, administrative, finance, and logistical methods of working, ensuring their efficiency, in line with MAG Standard Operating Procedures (SOP’s), guidelines and local regulations. 
  • Line manage the Base Managers in each location, to ensure that each base has the highest standards for  programme performance, health, safety and security, in close coordination with the security focal points in each  base Ensure MAG support / administrative Standard Operating Procedures (SOP), donor policies and  procedures, and applicable local regulations are understood and complied with at all times through training and  mentoring.  
  • Ensure financial records are properly maintained and submitted to the programme Finance Manager within  agreed deadlines. 
  • Oversee local procurement and logistics, ensuring programme procedures are adhered to and developed  where necessary, in liaison with Logistician and 
Programme Management Team.  
  • Ensure that systems for resource management at the bases are understood and applied, including the administration of systems related to vehicle fleet management and maintenance, warehousing, asset management, stock keeping, and facilities management. 
  • Ensure good communication and coordination between the support and administration team and the technical operations team. 
  • Ensure that housing and amenities are maintained at a high level to facilitate a comfortable living standard for international staff based at the locations. 
  • Where appropriate, assist in the logistical planning and administration related to any visitors to each base,  including travel requirements and security brief. 
  • Oversee and supervise the recruitment, selection, hiring, training, and performance management of all base support staff, and ensure those actions are carried out in compliance with applicable MAG, local legislation, and donor policies. 
  • Ensure all base staff understands and adheres to the provisions of the MAG Code of Conduct and all other relevant  MAG HR policies with a specific focus on Safeguarding. 
  • Assist in the process of staff capacity building, providing mentoring support where appropriate. 

Reporting and Communications 
  • Ensure daily communication and coordination with the Head of Support Services 
  • Ensure timely and detailed production of MAG programme internal reports as requested by the Head of  Support Services or other related departments within MAG 
  • Using internal reporting formats, ensure effective internal information flows. 
Essential Experience  
  • Demonstrable experience of working in remote locations in Iraq.  
  • Experience of having developed relationships and negotiated with, local authorities and other NGOs as  well as local partners 
  • Experience of managing a team 
  • Experience of working as part of a multi-cultural team.  
  • Experience of using finance, logistics, administration and human resource systems 
Essential Skills and Knowledge 
  • Fluency in English, Arabic and Kurdish 
  • Effective financial management skills 
  • Excellent organisational skills with the ability to coordinate activities  
  • Effective influencing and negotiating skills  
  • Understanding of, and commitment to, humanitarian and capacity building principles  • Sensitivity to cultural differences and the ability to work in a wide variety of cultural contexts 
Essential Aptitude 
  • Innovative, creative and proactive with an analytical and solution-oriented approach • Determined and committed to high quality standards 
  • Ability to establish effective working relationships at all levels internally and externally • Excellent communication and interpersonal skills 
  • Ability to meet deadlines and work calmly under pressure 
  • Ability to represent and promote MAG  
  • Commitment to MAG’s strategic direction and core values 
  • Ability to think on feet and show shrewd judgement promptly and positively in difficult situations • Ability to work diplomatically and sensitively in a potentially volatile political environment • Self-motivated, flexible and enthusiastic approach to work 
  • Ability to work independently and operate alone  
  • Ability to live in a remote, often confined area with a diverse mix of colleagues 
  • Work in compliance with/uphold MAG's Safeguarding framework - Policy on Personal Conduct, Protection  of Children and Vulnerable Adults Policy, Dignity at Work Policy, Reporting Malpractice (Whistleblowing)  Policy, Equal Opportunities Policy and Policy on Modern Slavery 
  • Challenge any unacceptable behaviour and report any safeguarding concerns that happen to them and  others during their work in MAG 
Application procedure for the position 
All candidates interested in applying for this position should send their updated CV, in English, to this email The candidates who do not meet the selection criteria will not be considered. All the Applicants must mention the job title (Senior Base Manager) in the subject line of their email.  Applications, 
  • with no job title in the subject line, 
  • Sent through links and 
  • Duplicate applications will be disqualified. 
MAG is an equal opportunities employer; women are highly encouraged to apply. The closing date for applications is 25th Jan 2021. Late applications will not be accepted.


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Mines Advisory Group (MAG)


WHAT WE DO MAG’s work has helped more than 17.7 million people in conflict-affected communities in over 40 countries since 1989, giving them greater safety and the opportunity to rebuild their live...

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Sector Specialisms: NGO
Office Location: Erbil, Iraq