As a Sales Engineer (Machinery) Representative, you are accountable for achieving the sales monthly target which is planned by your manger; and as a frontline staff you will be responsible on maintaining a
high level of customer’s satisfaction and to represent the company in the best way that reflects the company’s image and values.
Job Functions & Duties
Sales Achievement
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Provide customers with a consultation on the best-fit-product to their needs supported by the required information (product, price, delivery time, etc.) to enhance converting traffic to closed deals.
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Achieve target of prospects, test drives, sales and CS.
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To maintain and develop an accurate customer’s database.
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Implement follow-up program in order to achieve the targets.
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Comply to Customer Handling standards in his selling process.
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To prepare all the reports accurately and on timely manner to the management related to Traffic and prospects, follow-up, marketing research.
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Represent the company adequately and proficiently through appropriate appearance, communication style, and general manners.
Training
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To attend all trainings conducted by the company and to implement what covered in it.
Customer Satisfaction
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Maintain high level of customer satisfaction by greeting, and communicating by responding on their inquiries courteously following the company’s CS standards.
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Listen and respond to unsatisfied customers patiently and to handle theircomplains by reporting to upper level manager.
Others
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Reports to management on any situation on condition that may jeopardize the safety, welfare, or company’s integrity and others.
Any other duties as assigned by the management.
Personal Qualifications
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Bachelor Degree in Mechanical Engineering.
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Good Experience in Construction Equipment, Trucks, Cranes, and Forklifts.
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Good level of sales representativeness.
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Communication & persuasion skills.
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IT literacy (MS Office: Word, Excel, PowerPoint)
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Languages: Kurdish, Arabic, English.
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Ability to represent the company as sales representative Indoor and Outdoor by visits.
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Interested and enthusiasm in automotive Specs and models.
Target Achievement
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Closed deals against target.
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Prospects against target.
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CS score against target.
