General Duties and Responsibilities:
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Generate and maintain an organised, systematic and updated filing system (hard copies and hard disk back-up), in order to ensure easy accessibility to required data and avail loss of data from the hardware
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Prepare the Sales Team’s Corporate Offer Letters and ensure it is reviewed and properly checked before handing it for signature
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Handle all incoming calls and guests’ enquiries in the absence of the Sales Team and maintain a prompt and accurate follow up and trace system for the correspondences
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Maintain adequate stock of office supplies, initiate requisition, replenish Brochures, Fact Sheets and promotion flyers
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Ensure all the weekly and monthly reports are submitted on time and that all correspondence and offers are responded to – within 24 hours
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Report any Equipment failure / problems to the Maintenance Department
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Participate in any Training / Development schemes as recommended by the Senior Management
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Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
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Comply with the hotel environmental, health and safety policies and procedures.
