Position Summary:
Genel Energy is an independent E&P company listed on the main market of the London Stock Exchange Headquartered in London with offices in Ankara, Erbil, Morocco & Somaliland, Genel is one of the largest London-listed independent oil producers and is the largest holder of reserves and resources in the Kurdistan Region of Iraq.
This role is based in our office in Erbil and will report directly to our office manager. The purpose of this role is to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position.
For further information about our company, please refer to www.genelenergy.com
Key Accountabilities:
As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
Responsibilities include but not limited to:
-
Greet and welcome guests as soon as they arrive at the office
-
Direct visitors to the appropriate person and office
-
Answer, screen and forward incoming phone calls
-
Ensure reception area is tidy and presentable
-
Provide basic and accurate information in-person and via phone/email
-
Receive, sort and distribute daily mail/deliveries
-
Maintain office security by following safety procedures and controlling access via the reception desk
-
Perform other clerical receptionist duties such as filing, photocopying, transcribing if needed.
Skills, Experience and Qualifications:
-
Proven work experience as a Receptionist, Front Office Representative or similar role
-
Proficiency in Microsoft Office Suite
-
Professional attitude and appearance
-
Solid written and verbal communication skills
-
Ability to be resourceful and proactive when issues arise
-
Excellent organizational skills
-
Multitasking and time-management skills, with the ability to prioritize tasks
-
Customer service attitude
-
Very good English language (both written and spoken) and numeracy skills are essential.
Internal & External Interaction:
-
Internally the candidate shall work sportively and actively with all Genel energy personnel
-
All guests visiting Genel Energy’s office
-
Receptionist of the building
