PSS Officer

Posted almost 2 years ago by Warvin Foundation
Location Sulaymānīyah Job Type Contract
Salary $800 - $900 Sector NGO

Location: Sulaimani / Arbat / Refugee Camp

Deadline: 1/8/2018

Roles and Responsibilities

  1. With support from the Case Manager, the PSS Officer will deliver series of psychosocial sessions as well as one-offs sessions to beneficiaries
  2.  Work alongside the Case Manager to promote the value of MHPSS services with the local authorities and other partners (outreach) 
  3. Encourage referral pathways and support at the community level for common mental health issues by facilitating regular coordination/case discussion meetings with these stakeholders and their corresponding health facilities (referring) with support and instruction of Case Manager.
  4. Identify specific needs on psychosocial and psychological issues of the program beneficiaries, contribute to the assessment of these needs and/or directly assess these needs as required:
  5. Identify, register and analyze beneficiaries’ specifics needs (vulnerabilities);
  6. Identify, and inform the refugees on the process (actors, steps, length of stay…) In a close mobile work team system, assess psychological needs and protection issues;
  7. Develop a community-based approach in working with local partners and key-resources persons in communities, to ensure confidence organization and projects.
  8. Provide a global understanding of the individual and family needs and challenges faced the identification step of the beneficiaries
  9. Provide tailored psychosocial support services at the individual, family and community levels
  10. Refer all the cases with psychosocial and mental health issues that you identified on the field to the psychologist, to decide a relevant therapeutic action plan following the appropriate strategy of the programme (internal / external referral)
  11. Develop and reinforce the relationships with INGO, LNGO, authorities, community focal points
  12. and any other stakeholders on the field to improve the identification system, with the support of Reporting, follow-up, and situation analysis of global issues in the IDPs population
  13. Ensure a qualitative close follow-up of the beneficiaries in identifying the improvement done and the barriers faced by the individuals and / or his/ her caregivers in the rehabilitation and resilience processes.
  14. Participate to the daily and weekly reporting (both qualitative and quantitative) of activities in filling specific tools (attendance sheet, referral form, discharge and monitoring forms) provided by the project manager
  15. Be pro-active in the organization of the weekly planning of activities and movements in the field.
  16. Respect beneficiary confidentiality and point of view.
  17. Respect and promote HI’s Policies and report to your line manager any non-respect of HI’s policies.


Education / Personal Qualification:


  1. University Degree in Psychology.                   
  2. Minimum 2 years experience in NGOs.
  3. Well-developed interpersonal skills
  4. Strong communication and writing skills
  5. Good listener and has the ability to understand the problems of the people and provide them the required solutions
  6. Must be patient and calm as well as non-judgmental
  7. Must hold the ability to relate to people
  8. Must be practical and flexible
  9. Must have ability to work in a team
  10. Good adviser & Critical thinking and problem solving
  11. Good Reporting skills.
  12. Computer skills; MS-Office.
  13. Language requirement: Fluent English, Kurdish and Arabic.

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Warvin Foundation


Our mission is to empower women to achieve maximum well-beingand equal participation in all spher.

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