Location: Sulaimani / Arbat / Refugee Camp
Roles and Responsibilities
- With support from the Case Manager, the PSS Officer will deliver series of psychosocial sessions as well as one-offs sessions to beneficiaries
- Work alongside the Case Manager to promote the value of MHPSS services with the local authorities and other partners (outreach)
- Encourage referral pathways and support at the community level for common mental health issues by facilitating regular coordination/case discussion meetings with these stakeholders and their corresponding health facilities (referring) with support and instruction of Case Manager.
- Identify specific needs on psychosocial and psychological issues of the program beneficiaries, contribute to the assessment of these needs and/or directly assess these needs as required:
- Identify, register and analyze beneficiaries’ specifics needs (vulnerabilities);
- Identify, and inform the refugees on the process (actors, steps, length of stay…) In a close mobile work team system, assess psychological needs and protection issues;
- Develop a community-based approach in working with local partners and key-resources persons in communities, to ensure confidence organization and projects.
- Provide a global understanding of the individual and family needs and challenges faced the identification step of the beneficiaries
- Provide tailored psychosocial support services at the individual, family and community levels
- Refer all the cases with psychosocial and mental health issues that you identified on the field to the psychologist, to decide a relevant therapeutic action plan following the appropriate strategy of the programme (internal / external referral)
- Develop and reinforce the relationships with INGO, LNGO, authorities, community focal points
- and any other stakeholders on the field to improve the identification system, with the support of Reporting, follow-up, and situation analysis of global issues in the IDPs population
- Ensure a qualitative close follow-up of the beneficiaries in identifying the improvement done and the barriers faced by the individuals and / or his/ her caregivers in the rehabilitation and resilience processes.
- Participate to the daily and weekly reporting (both qualitative and quantitative) of activities in filling specific tools (attendance sheet, referral form, discharge and monitoring forms) provided by the project manager
- Be pro-active in the organization of the weekly planning of activities and movements in the field.
- Respect beneficiary confidentiality and point of view.
- Respect and promote HI’s Policies and report to your line manager any non-respect of HI’s policies.
Education / Personal Qualification:
- University Degree in Psychology.
- Minimum 2 years experience in NGOs.
- Well-developed interpersonal skills
- Strong communication and writing skills
- Good listener and has the ability to understand the problems of the people and provide them the required solutions
- Must be patient and calm as well as non-judgmental
- Must hold the ability to relate to people
- Must be practical and flexible
- Must have ability to work in a team
- Good adviser & Critical thinking and problem solving
- Good Reporting skills.
- Computer skills; MS-Office.
- Language requirement: Fluent English, Kurdish and Arabic.