Protection Officer

Posted over 2 years ago by Cordaid
Location Erbil Job Type Permanent
Salary Sector NGO

Duty station:    Erbil, Iraq, with frequent field travel

Starting date:   1.03.2017


The humanitarian crisis in Iraq remains one of the largest, most complex and volatile in the world. Over 10 million Iraqis currently require some form of humanitarian assistance, including 3.3 million civilians who are internally displaced since the start of the Islamic State of Iraq and the Levant (ISIL) offensive in January 2014 dispersed across 106 districts, many for the second or third time. The country hosts nearly 250.000 Syrian refugees. Over the past year, over 1,104,700 people have returned to their homes (IOM Displacement Tracking Matrix, October 2016, Round 56), often to areas which are partially or fully destroyed. In the Kurdistan Region of Iraq (KR-I), where more than one million IDPs are living, poverty rates have doubled. IDPs and Syrian refugees make up 25% of the population in the KR-I (UNHCR, June 2016). An estimated 3.5 million people are believed to be territory controlled by armed opposition groups and will require some form of assistance in the coming year. In the months ahead, as the military operations against ISIL intensify, as many as 1.5 million Iraqis may be forced from their homes. By the end of 2016, 12 to 13 million Iraqis are expected to require protection and humanitarian assistance.

The humanitarian operation in Mosul is likely to be the single largest, most complex in the world in 2016. Once military operations start, it is expected that up to 1.5 million people may be impacted. The Priority needs include food, protection, shelter, health, NFIs and WASH. Women and girls, particularly those subjected to gender and sexual-based violence, will require specialized support, as will men and boys of a certain age, who are likely to be targeted, arrested or detained and women and children who might be used as human shields or force them to move towards advancing Iraqi troops.


Cordaid, as member of the Caritas Network, works closely with our local sister organization Caritas Iraq, and other International Caritas Sisters present in the country, as well as with other local organisations. Cordaid, Caritas and other partner agencies work in North, South and Central Iraq where we implement both humanitarian and development aid programmes.

Since 2015, Cordaid is also the Lead Agency for Iraq of the Dutch Relief Alliance (DRA) where 12 Dutch INGOs jointly implement a humanitarian response programme for the Iraq crisis (NIJR2).

Based on the needs and when the context permits, the Cordaid humanitarian programme in Iraq combines emergency aid and recovery activities as an approach to increase resilience and as a way to effectively promote ‘Linking Relief, Rehabilitation and Development’ (LRRD) in humanitarian crises.

Position Objectives

The Protection Officer will undertake protection/human rights monitoring in the crisis affected areas-as determined by the work plan. His/her role will be to actively assess the protection concerns and needs of both resident and IDP population specifically outside formal camp situations, through on site engagement and interaction.  The PO will also contribute to the analysis and dissemination of data collected to other relevant actors in order to address the identified protection concerns. Finally, the PO, with support of the Humanitarian Coordinator, will be responsible for delivering workshops and training at the community level and to other stakeholders on human rights and basic protection principles. The PO will throughout his/her work ensure confidentiality and strictly adhere to the Cordaid Code of Conduct.

Position Responsibilities

  1. Program Implementation
  • Ensure that all program activities entrusted her/him are executed according to plan and timeline, in accordance with the budget and in line with agreed strategy, operational plan, budgets and authorities/donor regulations;
  • Supervise and support local partner staff in the correct implementation of project activities.
  • Conduct regular household visits and general monitoring visits to affected communities and internally displaced persons (IDP) households to identify protection concerns and persons with specific needs (PSNs)
  • Ensure clients referred are documented in the referral recording book on a daily basis and follow up with the clients to ensure a meaningful access to services
  1. Technical Quality:
  • Provide technical leadership and direction for all protection activities, by contracted partners or under own implementation; define and implement activities to achieve the greatest coverage and impact possible. This includes providing technical guidance on contextually-appropriate methodologies for delivering the activities.
  • Disseminate relevant information on topics such as human rights and basic protection principles to Cordaid staff, partner organizations,  committees and other community structures linked to Cordaid’s emergency response
  • Ensure that ethical and sound data collection and information management systems are in place for appropriate program analysis, planning, evaluation, and advocacy in line with the overall program M&E.
  • Ensure regular communication with partners and Cordaid HO to integrate appropriate technical unit priorities in program design and implementation.
  1. Strategic planning and coordination:
  • Responsible for developing and implementing the protection approach for IDPs and host communities affected by the crisis
  •  Enhance quality and broaden out Cordaid’s emergency response by inserting protection aspects.
  • Ensure that “lessons learned” from the emergency/recovery interventions in Iraq is used to influence future policies and programme planning.
  1. Support project design
  • Supervised by the humanitarian coordinator, assist in planning relevant program activities
  • Identifying needs and gaps in programming and proactively suggest new activities to enhance the protection activities;
  •  Contribute to the development of an adequate protection strategy. Ensures gender /protection mainstreaming with other program components.
  • Follow up on key issues at the national level to ensure proper incorporation of national concerns in Cordaid protection approach
  • Ensure effective working relationship with support functions (Finance, HR, Logistics), trouble shooting where necessary to ensure the smooth running of the programme.
  • Develop concept notes and proposals related to protection programming expansion.
  1. Monitoring, evaluation, accountability, learning, reporting

Contribute to the design and execution of  Real-Time, Midterm and Final Evaluations of protection projects.

  • Contribute to Cordaid Iraq’s monthly reports
  1. Donor liaison and proposals
  • Provide technical support on development of proposals and liaise with donors as appropriate.
  • Oversee that donor reports are of the required standard.
  1. Collaboration and cooperation
  • Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
  • Directly supervise all field personnel in targeted areas.
  • Assist with and as necessary lead the recruitment of protection staff
  • Ensure timely completion and submission of reports.
  1. Coordination & Representation:
  • Develop and maintain effective working relationships with key stakeholders, including donors, government actors, UN agencies, international and local NGOs, and other relevant actors, in consultation with the Country Director and Cordaid HO team.
  • represent Cordaid Iraq in the Protection Cluster to harmonize approaches,  share experience, acquire lessons learned and advocate on behalf of Cordaid, its partners and end users
  • Seek out donor opportunities in line with livelihoods strategy and priorities.
  • Identify and develop partnerships with local and international implementing partners as appropriate for program design and service to beneficiaries in full coordination with the Country Director.


  • University Degree in Social Sciences, Law, or related field
  • At least 2 years community-based training experience involving human rights and/or protection and protection monitoring/human rights experience
  • Comprehensive understanding of human rights and protection principles
  • Knowledge of Microsoft Word, Excel and Email application software
  • Fluency in English, Kurdish and Arabic required.
  • Knowledge of Turkmen is an asset
  • Proven knowledge of human rights and protection principles
  • Strong English writing and organizational skills
  • Familiarity with customary laws, judiciary systems and legal developments and issues in Iraq/KRG

Work based skills and competencies:


  • Excellent interpersonal skills and works well with people of different cultures, religion, gender and backgrounds
  • Works collaboratively with team members to achieve results
  • Remains productive when under pressure with the ability to prioritize effectively, and respects and adheres to deadlines
  • Able to work in a variety of environments and is prepared to conduct field missions to remote insecure locations


  • Experience in carrying out and supervising training
  • Strong relationship building / interpersonal skills;
  • Basic protection and human rights training;
  • Positive attitude;
  • Energetic and interested

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Focus on fragility Today about 1.2 billion people live in countries affected by fragility. In fragile and conflict- affected situations fundamental human needs go unsatisfied. However challenging i...

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Sector Specialisms: NGO
Office Location: Erbil, Iraq
Phone Number: +31-70-3136300