Protection Assistant

Posted 11 months ago by Qandil Swedish Humanitarian Aid
Location Erbil Job Type Contract
Salary Sector NGO
ANNOUNCEMENT DATE: 2 September 2019
EMPLOYMENT TYPE: Full- time (Sunday to Thursday 8h00-16h00)
CONTRACT DURATION: Till December 31st 2019

Protection Assistance and Reintegration Center (PARC): is a joint project funded by UNHCR andimplemented by QANDIL. The objective of PARC is to fulfil the rights of Refugees, Asylum-Seekers andIraq’s internally displaced persons (IDPs). Through PARC, QANDIL currently employs more than 180 fulltime staff in the Erbil Field Office providing various types of services, such as Registration, Legal Aid and Protection, all in a one-stop shop.

Protection Assistant: will work on QANDIL’s ‘PARC Project’. The project is a joint initiative by UNHCR and QANDIL, which aims to uphold the rights of Internally Displaced Persons (IDPs) and Refugees within Erbil Governorate. The Protection Assistant will be a key member of a mobile team, which will visit
IDPs/Refugees in villages, camps and other IDP/Refugee settlements across Erbil Governorate.

  • Participate in protection monitoring visits to locations across Erbil Governorate, and interview families in order to complete protection monitoring assessments.
  • ​ Respond to the needs of individuals through referrals to PARC lawyers, civil society organizations, local authorities, other NGOs and UNHCR. Ensure timely and adequate follow-up for every case referred.
  • Keep detailed records of the protection needs identified and the actions you have taken to address these needs, including the use of appropriate referrals.
  • Coordinate with local authorities, community leaders, security institutions and other public institutions to facilitate Protection Monitoring activities and to gather information on the ability of IDPs/Refugees to access basic services and rights.
  •  Liaise with government officials to gather information related to IDP/Refugee protection.
  •  Facilitate community-based protection strategies.
  • Write analytical weekly reports in English, for submission to the PARC Manager and protection Team leaders.
  • Attend coordination meetings and trainings when required by supervisors.
  • Strengthen communication and coordination with other humanitarian service providers, and establish a referral mechanism with them.  
  • Uphold QANDIL and UNHCR’s code of conduct, and ensure that all persons of concern are treated with dignity and respect, in accordance with humanitarian principles and human rights standards.
  •  Conduct other duties as assigned by supervisors.
  •  Report on special needs cases and advice on types needs Assistance, following discussion with beneficiaries.

Required qualification & skills:
  •  Bachelor Degree in Sociology or Psychology Science;
  • Minimum 1 year experience in the protection position or field;
  •  Fluency in Kurdish, Arabic & English languages;
  •  Willingness to work in all areas of Erbil Governorate.
  •  Must work well within ethnically diverse teams, and work cooperatively within teams.
  •  Prior experience with NGO sector would be an advantage.
  • High respect to organization confidentiality.
  •  Familiar with using Microsoft Word and Microsoft Excel.

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Qandil Swedish Humanitarian Aid


QANDIL is a not-for-profit, non-governmental, non-political, and non-religious Swedish humanitarian aid organization that was founded in 1991 in Stockholm, Sweden. Initially focusing on raising awa...

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