POS Technician

Posted 9 months ago by FastPay
Location Erbil Job Type Permanent
Salary Sector IT


Job Title: POS Technician

Reporting to: IT Support Manager

Job Description:

We are seeking a responsible POS (Point of Sale) device Technician to join our IT team. If you are passionate about IT, equipment testing and wants a hands-on job with hardware, this could be the opportunity for you.



  • Perform diagnosis, troubleshooting, hardware repairs of POS systems and reprogramming, installing applications, upgrades, backup and other maintenance tasks.
  • Resolve service tickets and service requests in a prioritized and timely manner.
  • Communicate with development teams and vendors for solutions identified via reported problems.
  • Provide System Administration for POS Terminal Management system (TMS).
  • Managing all the POS terminals via Terminal management system with firmware and applications upgrade.
  • Scheduling remote upgrades for POS machines to the latest application version via TMS.
  • Monitoring all the POS machines live status and generating device and app reports via TMS.
  • Communicate with vendor regarding feature enhancements on TMS and POS under the supervision of the manager.
  • Maintaining record of Reseller’s POS devices asset details.
  • Maintaining POS device and accessories stock inventory.
  • Responding in a timely manner to solve issues and requests.


  • Qualifications:

  • Minimum one-year of experience in the repair of electronic office equipment or electronic and electrical systems or computer equipment’s (Laptop, PC and Printer).
  • CompTIA A+ Certification is preferred.
  • Experience in POS hardware repairs and firmware, Software installations are value added.
  • Experience in Android operating system and app installation.
  • Experience in Windows operating system and software installation.
  • Experience in office applications like MS Excel, Word, and Outlook.
  • The Ideal candidate will have strong troubleshooting skills and be knowledgeable about digital payment technology and EMV payments.
  • Bachelor’s degree or Diploma in Information Technology or Computer Science or Electronics communication.
  • Ability to work well and communicate within a team as well as work independently and maintain a high degree of self-motivation.
  • Very clear, confident and effective verbal and written communication skills in English language and Kurdish or Arabic.
  • Punctuality and regular attendance are required.

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Iraq’s leading Information and Communication Technology (ICT) solutions provider.

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Sector Specialisms: Services
Office Location: Erbil, Iraq
Phone Number: 0662205020