People Ops Associate (Warehouse)

About Miswag:

Miswag is Iraq's first online shopping platform and the largest retail platform in terms of valuation in the Iraqi market. Miswag was founded in 2014 and was designed and brought to life by a team of Iraqi specialists in website programming, commercial experts, and industry veterans. Miswag aims to introduce quality and convenience to the Iraqi market by bringing high quality goods, convenience, and world-class service into the hands of Iraqi shoppers.

At Miswag, we give equal emphasis to both our customers and people. We believe that behind every great company is a great team. With a diversity of backgrounds, ideas, options, and life experiences. We hire smart, creative, and passionate professionals who believe in continuous learning and development. Our culture is one that encourages, supports, and celebrates our innovation, people, and their efforts. And looks to expand and build it constantly.

 

Role Summary:

We are looking to hire a People Ops Associate to manage and maintain our human resources records and perform a variety of HR functions at our warehouse.

In this role, you will be responsible for obtaining and recording HR information, managing the HR database, assisting senior HR personnel with an array of HR processes, fulfilling our warehouse HR needs, and all HR-related issues.

To ensure success as a People Ops Associate, you should have excellent communication skills, good interpersonal skills, Organizational skills, and a willingness to learn. Ultimately, a top-notch Junior People Ops Associate is well-organized, efficient, and approachable.

Role Responsibilities:

• Managing HR records according to policy and legal requirements.

• Explaining employee benefits.

• Responding to HR-related queries within the company.

• Maintaining employee confidentiality.

• Assisting with the distribution of training material.

• Conducting Performance management processes

• Conduct, facilitate, and manage Payroll

• Providing counseling on policies and procedures and all Legal HR matters

• Act as the main point of contact between Miswag’s warehouse and Miswag HQ and communicate and resolve all Warehouse staff-needs, grievances, and staffing needs.

• Review employment and working conditions to ensure legal compliance

 

Role Requirements:

• Bachelor’s degree in human resources, business, or related field.

• Previous experience working in human resources.

• Knowledge of database software, email systems, and office software.

• Excellent communication and interpersonal skills.

• Friendly and professional demeanor.

• Good organizational skills.

• Knowledge of Iraqi employment law is preferred.

• Empathy and an approachable demeanor.

• Attentiveness and honesty.

• Ability to work and coordinate within a team setting.

• Willingness to learn and adapt in a dynamic environment.