Packet Core Configuration Support Senior Engineer

Posted about 1 year ago by Korek Telecom
Location Erbil Job Type Contract
Salary Sector IT, Telecoms


The main role of the position is operation and maintenance of packet core nodes through monitoring all domain KPIs and alarms assuring 100% service availability.


Key Responsibilities

  • Provide on-site Operation and Support for core GPRS nodes (SGSN, GGSN, ADC)
  • Timely resolution of escalated problem & trouble tickets.
  • Routine monitoring & sanity checks for proper operation of GPRS nodes, products and services.
  • Debugging of issues. Provide sufficient data (logs, configurations, traces)
  • Follow up Raised CSR on daily basis.
  • Generate weekly / monthly report for GPRS nodes.
  • Proactively audit Packet Core domain for fraud cases.
  • Maintain long term plan for Packet Core nodes evolution and roadmap.
  • Managing implementation of data products and services within IT department.
  • Support new Packet Core node integrations and expansions. 
  • Support implementation of new Packet Core features.



  • Datacom and IP fundamentals.
  • GPRS network knowledge is a plus.
  • Understand key LTE EPC components including MME, SGW, PGW.
  • Working experience in any of Core Network interfaces e.g. S1, S3, S4, SGs, SGi including networking protocols such as TCP, UDP & SCTP is highly desirable.
  • Expert level knowledge of 3GPP standards of packet core.
  • Expert level knowledge of packet core call flows and VoLTE.


Work Experience

2-5 years of work experience in relevant field.



Bachelor in Communication or Equivalent



  • Arabic (preferred)
  • English (required)
  • Kurdish (required)

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Korek Telecom


Korek Telecom is the fastest growing mobile operator in Iraq. We offer the largest and most reliable mobile network. Our network covers the entire country and its cutting edge technology ensures we...

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Sector Specialisms: Telecoms
Office Location: 100 Street International Airport Road, Erbil, Iraq
Phone Number: +964 750 770 1999