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Merchant Acquiring Officer

Posted 9 months ago by March Holding
Location Baghdad Job Type Permanent
Salary Sector Telecoms
Key Accountabilities
•            Maintain sales information libraries where needed, identify new sources of information, respond to ad hoc requests for data,
•            Acquire new business customers and search for new leads to increase sales and hence revenues
•            Ensure customers are aware of full range of Switch services/products/offers which may be relevant to their needs in order to increase sales and customer satisfaction
•            Maintain good relationships with customers to ensure business continuity and growth
•            Interact with management, keeping them informed of relevant enquiries and providing back-up and administrative support to ensure efficiency of sales operations
•            Accurately complete all sales-related administrative details for efficiency
•            Coordinate with relevant Departments on billing transactions in order to finalize the customer’s payment on the system           
•            Ensure the adherence to quality standards and client expectations during the sales process
•            Update sales leads and sales forecasts information on the sales application to ensure accuracy of information at all times
•            Research, select and evaluate new deals and forecasts, existing and new clients to ensure achievements of sales targets
•            Handle all key accounts communications, conflict resolution and compliance to ensure satisfaction and loyalty
•            Resolve escalated clients’ complaints/requests as needed to ensure customer satisfaction
 
Education
•            Bachelor’s degree.
Experience
•            Minimum 3 years of sales experience in a business-to-business or relevant experience.

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March Holding

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http://marchholding.com/en/

Since its inception in the late fifties as ARCHS Company; the business started in wholesale trading with a persistent commitment to excellence and expansion and has firmly established itself by sta...

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Sector Specialisms: Industrial
Office Location: Baghdad, Iraq
Phone Number: 00962 (6) 5868360