MEAL Manager

Posted 6 months ago by International Rescue Committee
Location Erbil Job Type Permanent
Salary Sector NGO
The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and in 22 U.S. cities, IRC restores safety, dignity and hope to millions who are uprooted by conflict or disaster. IRC leads the way from harm to home.
CONTEXTUAL BACKGROUND: Iraq is emerging from over three years of civil war against the Islamic State and remains one of the most complex operating environments in the world. The devastating human consequences to huge numbers of people will endure for decades and the destruction of communities, livelihoods, homes and infrastructure will take years to repair. Over 4 million Iraqis have returned in the past year, but 1.9 million remain displaced. 230,000 Syrians continue to seek refuge in the Kurdish region. The new government will struggle to rebuild trust and restore basic services. 
A lead responder in Iraq since 2003, the IRC delivers aid and services that help communities survive, recover, and gain control of their future. The IRC is providing robust programming across five governorates through women’s protection and empowerment, child protection and protection and rule of law programming; cash distributions and livelihoods programming in support of economic recovery and development; education programming; and integrated early childhood development programming. Our work spans emergency response to long-term programming supporting our clients to rebuild their lives. 
Scope of Work: Under the direct supervision of the senior MEAL manager, the MEAL Manager will lead, manage and continually improve the design and delivery of monitoring and evaluation activities in Iraq. The MEAL Manager will be responsible for managing and implementing an effective monitoring, evaluation, and reporting system to monitor and report on progress, impacts, and program successes of activities and performance at all levels of the program. S/he will also lead the development of monthly and quarterly reporting updates to the programs; provide capacity building trainings and tutorials in M&E for IRC and partner staff; support the development of M&E plans for all sub grants; and help identify necessary changes that will contribute to future program opportunities. S/He is responsible for managing and maintaining M&E system to support program management and accountability functions.
Job Responsibilities
  • Building on existing practices, establish and maintain strong M&E systems and practices in Iraq that are in compliance with IRC strategies, guidelines and standards, encompassing both programs implemented by IRC as well as programs implemented in partnership with Iraqi organizations.
  • Manage and support all MEAL team in CP to give them guideline about working in their field offices with including data collection process and using M&E tools for collecting feedbacks and enhancing the quality of program.
  • Develops, maintains, and strengthens the program’s M&E reporting process by gathering and reporting on quantifiable performance indicators and targets for overall objectives and activities and establishing monitoring systems to reinforce the program’s progress.
  • Creating and uploading M&E plans and indicator tracking table for all coming new grants for all programs in Iraq in coordination with program coordinators.
  • Compile M&E reports from M&E team (M&E officers and seniors M&E officers) in field offices in Iraq, then sharing with program managers and coordinators to discuss the main findings with planning action accordingly.
  • Support program teams and implementing partners for the collection, use, and management of M&E and other reporting requirements including working directly with grantees on M&E plans.
  • Manage the implementation of project specific M&E plans in alignment with the donor and the IRC M&E standards. 
  • With support from MEAL coordinator, participate in project design, revise the project objective hierarchy and logical framework matrix (activities, processes, inputs, outputs, outcomes and impacts)
  • Manage the identification and design of appropriate tools, formats and procedures of operational monitoring at each level of the objective hierarchy; including Post Distribution Monitoring, Onsite Monitoring Surveys, Checklists, satisfaction surveys, etc.
  • Support MEAL team to design and conduct qualitative data collection approaches which aims at the in-depth understanding of trends. 
  • Support program teams in the field to systemize the data collection process with using an application for data collection. 
  • Organize meetings and analysis sessions to present and reflect on monitoring information on regular basis in Iraq
  • Facilitate the organization of lessons learnt review meetings on regular basis
  • Provide M&E technical assistance to program teams and inputs into particularly the set-up, implementation and close-out stages of program management, i.e. measurement methodologies, plans and tools, and data collection, quality assurance, management and analysis
  • Develop plan for all MEAL teams in field offices to conduct frequent data quality audit checks with making report to share the main findings with program managers and coordinators.
  • Work closely with the project team to fill the indicator tracking sheets on monthly basis. And participate in the indicators analysis exercise
  • Provide support to external consultants and individuals sub-contracted to implement special surveys or studies required for evaluating project effects and impacts
  • Organize trainings on M&E principles for capacity development and awareness among relevant IRC staff.
Staff Performance Management, Learning & Development
Hire, supervise, and build the capacity of MEAL team members in relevant technical and (remote) 
Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
Key Working Relationships: 
Position Reports to Senior MEAL Manager
Position directly supervises: MEAL officers and senior officers based in field offices
Indirect Reporting:
Other Internal and/or external contacts: This position work closely with programs in terms of collecting monitoring data, data analysis and sharing main findings with program to enhance the quality of programs and working with local partners to increase the capacity building of staff.
Internal: Programs and operations
External: Local partners
  • A Bachelor’s degree preferred in social sciences, statistics or development studies 
  • 4-5 years of experience in design and implementation of M&E systems; including qualitative and quantitative approaches to assessment and monitoring.
  • Experience in analyzing qualitative and quantitative data.
  • Experience in participatory assessment, monitoring and evaluation, training and facilitation, data processing or analysis
  • High experience in Excel/SPSS/STATA; and information dissemination software (Example Infographics)
  • Very good knowledge of and experience with humanitarian guidelines and principles
  • Ability to travel to project sites as needed.
  • Excellent written and verbal communication skills and relevant computer software skills with proficiency in Excel and other data management systems;
  • Strong Arabic and English language skills required.
  • Good contextual knowledge of local community and social/cultural constraints, realities, and organizational relationships for effective project design and implementation.
  • Communicates with integrity to different stakeholders- good interpersonal skills with people across a wide social range including project beneficiaries/community members, other IRC staff/managers, government officials, etc.
  • Knowledge of ODK, commcare, Kobo collect and preferred knowledge in Power BI and GIS.
  • Standards of Professional Conduct The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct.  These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.
  • Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
  • IRC is an Equal Opportunity Employer IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.

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International Rescue Committee


The International Rescue Committee (IRC) responds to the world's worst humanitarian crises and helps people to survive and rebuild their lives.

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