MCR Technical Operator

Posted over 1 year ago by NGC Group
Location Erbil Job Type Contract
Salary Sector IT

As a member of the MCR team you will be required to work at the highest level of technical complexity, under program and/or operational pressures. The Master Control Technical Operator is responsible for monitoring the quality and accuracy of our on-air signals as well as ensuring the transmission meets the station’s high standards. Additional responsibilities include troubleshooting equipment malfunctions and preparing programming for play out.

Please check below requirements and details of this vacancy, it fits to your experience.

Responsibilities and Accountabilities:

1. Operation Duties:

  • Perform on-air switching for live events
  • Operate recording hardware, satellite receivers and computer based systems
  • Prepare and check material for on-air playback via automation system
  • Verify all material airing by referencing program logs
  • Monitor on-air signals for quality control
  • Anticipate and troubleshoot issues when they occur
  • Reports clearly in the booking system all technical or operational issues observed during transmissions
  • Report technical issues to Handovers and Ticketing System
  • Perform other duties as assigned

2. Technical Operation Duties:

  • You will be responsible for the line-up of video circuits, satellite links, return circuits and communications from outside broadcasts.
  • You will be responsible for delivering the correct HD and Ultra HD feeds to our production galleries, ingest teams and third party networks, and for ensuring that all feeds are correctly on-passed according to the transmission schedule.
  • You will manage the inbuilt system redundancy to minimize the impact of equipment failures, and work with the Broadcast Engineer to ensure that all faults are rectified.
  • Monitor and provide support for Service Contribution, Playout, Encoding, Multiplex and Transmission software and hardware facilities to the customers.
  • Provide first line fault identification and resolution as necessary.
  • Fault-find and escalate to appropriate levels and suppliers for all technical facilities.
  • Log issues, incidents and activities in accordance with policies.
  • Liaise with clients in traffic and other resource departments to ensure that all production needs are effectively and efficiently met.
  • Devise ways of meeting the needs of production through technical innovation and development.
  • To be responsible for the day-to-day running of MCR and line operations encompassing satellite downlink and fiber services.
  • MCR operations and co-ordination of live feeds from incoming lines through to playouts and line recordings and co-ordination of facilities in other technical areas such as post production.
  • Quality checking of incoming and outgoing feeds, edited content for playout or dispatch and equipment movement for all areas.
  • To assist the Resources department and operational staff to ensure all bookings are correctly resourced and delivered to meet the clients' requirements.
  • Maintaining broadcast and post-production technology across all broadcast systems.
  • Supporting other members of the IT team on major technology projects.
  • Working with and configuration of industry standard file based technology and workflows.
  • Co-ordination of equipment movement across all operational areas.
  • To assist in planning and implementing system and infrastructure upgrades and expansion.


Minimum of 2 years’ experience in MCR, Media environment or in any related work.


Fluent English speaker and able to communicate effectively in writing

Able to report technical issues through clear diagrams

Commitment to solve problems quickly and effectively.

To be able to translate user requirements into technical requirements and technical specifications.

Able to multi-task

PC / MAC computer

Must be highly organized, accurate and pay attention to detail.

Strong communication and customer service skills.

An interest in emerging broadcast technologies such as Ultra HD and IP delivery.

Computing aptitude, including a general understanding of operating systems and networking.


Satellite communication technology including Downlink, Uplinks, L-band Matrix, IRD’s and spectrum Analysers

Optical Fibre Technology

Broadcasting standards including 3G-SDI, HDSDI 1080i, SDI, AES/EBU, MPEG, PAL 625, NTSC 525 and Relevant measurement tools

Video Compression

Broadcast media server workflows – Ingest - Transcoding

IP networks (TCP/IP, FTP, UDP, Streaming and Store and Forward)

Vision, sound, routing, communication and computer systems as they relate to a television studio environment.


Able to work in a team and priorities workload.

Able to deal with competing demands and remain calm under pressure.

Able to analyze problems and determine root cause and provide solutions

Able to make a critical assessment of television pictures and waveforms.

Able to priorities workload, meet deadlines, and remain calm under pressure.


This is 24/7 shift-based position requires the ability to work variable hours including weekends, overnights and holidays or as needed.

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NGC Group


Iraq’s leading Information and Communication Technology (ICT) solutions provider.

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Sector Specialisms: Services
Office Location: Erbil, Iraq
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