Lay Counsellor Educator

Posted 10 months ago by Médecins Sans Frontières
Location Mosul Job Type Permanent
Salary Sector NGO
Deadline for application: 07/10/2020
The main purpose of the job: 
  • Perform basic counselling and/or educational activities to patients, caretakers following MSF protocols and procedures, in order to improve the health condition of the Covid-19 severe patients in the ICU and bring a mental health support to the family and caretakers.
  • Accept and apply MSF principles, values and internal regulations. Apply MSF protocols and adhere to the rules implemented by MSF within COVID-19 hospital

  • Actively promote the availability of Mental Health services within MSF Covid 19 centre  
  • Carry out and adapt individually or in group  , basic counselling and/or educational sessions, to patients, their families, hospital staff with messages adapted to Covid 19 context. 
  • Report to the line manager in case a patient or caretaker with mental health issues needs more support than he/she could provide in order to provide the best available support
  • Collect and report specific information related to the target group 
  • Keep files and statistics updated about the counselling and/or educational activities 
  • In the internal waiting area, explains and ensure that caretakers understand the reason why they cannot have access to the ICU.         
  • Deliver mental support covid 19 related talks while caretakers are waiting.
Specific requirements for the role: 
  • Essential secondary education level diploma in counselling, social work, psychology or other similar degree/diploma
  • Essential 1 year experience in a similar position
  • Desirable experience with MSF or other NGOS
  • Essential Fluency in Arabic ; desirable basic knowledge of English
  • Essential: Strong communication skills (attentive listening, open attitude) and knowledge on transferring messages to the community

 What we offer: 
  • Legal contract and pay in accordance with MSF Salary Grid. 
  • The chance to gain professional development and to develop (career path, training, etc.) within the organisation.
  • The opportunity to contribute to our objective of saving lives, alleviating suffering and working with those most in need.

How to Apply:
  • Interested candidates are invited to submit their complete application file (CV + motivation letter + ID card), Only applications with complete documentation will be considered.
  • By email to
  • Or in the CV box located in Mosul Nablus Hospital  
  • Please indicate “Lay Counsellor Educator East Mosul” in the e-mail title or on the envelope.
  • We recommend all applicants to write a cover letter containing an introduction of yourself, explaining why you are applying for the position, and explaining why you think you are suitable for the position. 
  • Only English CVs accepted 
  • Only shortlisted candidates will be contacted 
  • You application will not be returned to you at any stage of the recruitment process.


MSFCH will manage COVID-19 Intensive Care Facility in the Al Salam Teaching Hospital, Mosul, in order to support DOHN’s response to COVID-19 pandemic by providing lifesaving intensive care for COVID-19 confirmed severe cases.
As a part of the MSFCH team, you will be directly exposed to potential contact with COVID-19 patients. Therefore, all interested candidates must ensure not to have any medical pre-existing condition that would make them more vulnerable in case of contamination of the virus.
Coronavirus disease (COVID-19) is an infectious disease caused by a newly discovered coronavirus. You can be infected by breathing in the virus if you are within close proximity of someone who has COVID-19, or by touching a contaminated surface and then your eyes, nose or mouth. People with the following pre-existing medical conditions are more vulnerable to develop complications from this disease:

 - Age > 60 years old
- Obesity and Severe Obesity – BMI >30 and ≥ 40
- Diabetes
- Cardiovascular Disease, including hypertension, coronary disease, arrhythmia, heart failure
- Chronic lung disease (including asthma, COPD, TB), heavy smokers
- Chronic kidney or liver disease, including Hepatitis B/C
- Pregnancy
- Immunosuppression/immunocompromising conditions such as:
- Cancer treatment 
- Bone marrow or solid organ transplant
- Immunodeficiencies
- Prolonged use of corticosteroids or other immunosuppressants

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