IT Technician

Posted over 2 years ago by FastPay
Location Erbil Job Type Contract
Salary Sector Telecoms




Job Responsibilities

·       Perform diagnosis, troubleshooting, hardware repairs of POS systems and reprogramming, installing applications, upgrades, backup and other maintenance tasks. 

·       Resolve service tickets and service requests in a prioritized and timely manner. 

·       Communicate with development teams and vendors for solutions identified via reported problems. 

·       Provide System Administration for POS Terminal Management system (TMS). 

·       Managing all the POS terminals via Terminal management system with firmware and applications upgrade. 

·       Scheduling remote upgrades for POS machines to the latest application version via TMS. 

·       Monitoring all the POS machines' live status and generating device and app reports via TMS. 

·       Communicate with vendor regarding feature enhancements on TMS and POS under the supervision of the manager. 

·       Maintaining record of Reseller’s POS devices asset details. 

·       Maintaining POS device and accessories stock inventory. 

·       Responding in a timely manner to solve issues and requests. 

·       Communicate with Fastlink company to reactivate POS sim cards. 

·       Support for showrooms and company HQ such as network, software & hardware trouble shouting. 

·       Manage dashboard of Emails (Fastpay Stores & Fastpay Wallet). 

·       Testing and evaluating new technology. 

·       Managing CCTV Cameras of all the showrooms. 

·       Managing Attendance systems of all the showrooms and Office employees. 

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Iraq’s leading Information and Communication Technology (ICT) solutions provider.

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Sector Specialisms: Services
Office Location: Erbil, Iraq
Phone Number: 0662205020