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IT support Specialist

Posted 5 months ago by Titanic Hotel & Spa
Location Sulaymānīyah Job Type Permanent
Salary Sector Hospitality & Catering, IT
Job Description for IT support Specialist

IT Support person will work closely with all departments to perform the following tasks using a combination of solid operational practices, strong analytical and problem-solving skills, and teamwork techniques:
1-Manage the daily operations of IT Support Specialist team by managing and scheduling resources.
2-Ensures that all phases of desktop support, including installations, upgrades, software, hardware, operating systems, and operating system configuration issues, are properly coordinated, monitored, tracked, and resolved.
3-Personally handle client issues and communication where sensitive issues are involved.
4-Requires 2+ years of experience in a technical hardware & software supporting Infrastructure.
5-Good knowledge of Network infrastructure and programming issues sufficient to administer hardware
6-Ability to learn rapidly and adapt to a changing technical environment.
7-Strong communication, people, guests service, problem solving and teamwork skills.
8-Education: Bachelor s degree or equivalent in relevant subject areas such as computer Science,Information Technology,MCSE ,CCNA
9-Preferred experience with hospitality environment infrastructure (GPOS,PMS,Outlook,CCTV,Sound system,…)
10-Language Skills: Good communication skills (verbal and written). Fluent in English but multilingual (English – Arabic /Kurdish)

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Titanic Hotel & Spa

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www.titanichotel-sul.com

Among the five stars hotels in Kurdistan, Titanic Hotel & Spa is a modern classic hotel established in the last quarter of 2013. It stands out for its location right beside the Goizha Mountain. We ...

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Sector Specialisms: Hospitality & Catering
Office Location: Sulaymaniyah, Iraq
Phone Number: +964 53 323 7344