Information Desk and Data Entry Clerk

Posted 7 months ago by Wchan Organization
Location Sulaymānīyah Job Type Permanent
Salary Sector Administration, NGO
Summary of Position: 
The Information Desk and Data Entry Clerk is responsible for receiving visitors, including clients, and providing them with information regarding the organization and its services. The position is also responsible for entering all clients' related data and information obtained from client case-files into the organization's database. S/he is also responsible for scheduling client appointments with Wchan's clinical staff. . 
Essential duties and responsibilities: 
Information related tasks: 
  • Receive visitors, including clients, and treat them with dignity and shows hospitality; 
  • Provides information regarding the organization and its services to the visitors; 
  • Contact clients for arranging appointments with clinical staff; 
  • Keep track of received phone calls and their sources; 
  • Provides support during training and workshop through preparing stationaries, making photocopy of training materials, and other related tasks; 
  • Photocopying of documents when needed; 
Data Entry: 
  • Compile all the data from clinical staff regarding clients' intakes and other forms and entering them into Wchan's database. 
  • Verify accuracy of data and request the relevant staff for completing in case of missing data and correcting data; 
  • Preserve confidentiality of the received and entered data; Maintains client case record and documentation of services provided to participants; 
  • Participates in the clinical meetings as required; 
  • Using the online Activity Info for entering data on monthly basis; 
Monitoring and Evaluation 
  • Enter the client file data into Wchan's database. 
  • Adheres to Wchan /TRTC reporting format and system. 
  • Report timely to Wchan and/or Mental Health Director. 

Job Requirements: 
  • Minimum two years university degree. 
  • Ability to communicate effectively, both orally and in writing, in Kurdish, Arabic and preferably English languages. 
  • Good computer knowledge and skills in MS Office software (MS Words, MS Excel and MS Access). 
  • Skill and knowledge in gathering data and compiling information. 
  • Ability to compute basic statistical calculations (rate, ratio and percent) and to draw and interpret diagrams. 
  • Ability to work under deadlines. 
  • At least one year prior experience in data entry. 


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Wchan Organization


The Wchan Organization for Human Rights Violations is a Kurdish-Iraqi independent, non-governmental, and non-profit human rights organization that works to oppose all human rights abuses related to...

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