Human Resources Assistant

Posted 7 months ago by World Food Programme
Location Erbil Job Type
Salary Sector Human Resources, NGO
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide.  In 2017, WFP assisted almost 2 million people in Iraq through monthly family food rations, cash-based transfers, and emergency food assistance. WFP’s assistance is aligned with the 2018 Iraq Humanitarian Response Plan, the Recovery and Resilience Programme, and the Regional Refugee and Resilience Plan for the Syria crisis. As the situation of the displaced population remains precarious, and needs rise following the return process that began in early 2018, WFP’s priority concerns in the country continue to focus on emergency response to displaced Iraqis and Syrian refugees in Iraq, with additional recovery and livelihoods activities to support Syrian refugees, returnees and vulnerable communities.
Our HR Team supports the Country Office in attracting and retaining the best talent to achieve our mandate of Zero Hunger. Please visit more information.
WFP is currently undertaking several operational projects that require the support of HR in form of recruitment activities.
The selected candidate is going to be part of the HR Team in Iraq and under the direct supervision of the HR Associate (Talent Management) in Erbil. At this stage, WFP is looking for a 6 months short-term support and will be offering a Special Service Agreement (SSA) level 5.
At this level job holder are expected to take responsibility for the completion of a full range of HR activities, especially in the area of recruitment, requiring some interpretation of standard guidelines and practices. Job holders are able to recommend a course of action within their area of expertise and may provide guidance to other staff.
To perform a range of HR tasks to support accurate implementation of WFP policies and procedures and facilitate the effective functioning of a client-focused and strategy-oriented HR services. 
KEY ACCOUNTABILITIES (not all-inclusive)
  • Assist the national staff recruitment process in accordance with relevant WFP manual sections and in compliance with local Standard Operating Procedures and recruitment plans focusing on the candidate and internal customer experience;
  • Use WFP’s E-Recruitment system for all on-going local recruitments (different contract types);
  • Liaise with Hiring Managers on selection processes, the creation of Vacancy Announcements (VA) and facilitation of assessments and interviews;
  • Support in posting the VAs on the most effective sourcing channels for that VA and source passive candidates to ensure an appropriate number of qualifying candidates (men and women) apply for each VA;
  • Screen candidates in line with agreed screening criteria;
  • Ensure that all shortlisted staff are notified and document all cases where shortlisted candidates decline to be part of the test or interview, or cases for which we are not able to get hold of shortlisted candidates;
  • Ensure that written tests are received timely and reviewed by the respective Head of Unit for suitability prior to when testing is done;
  • Facilitate the execution of the written test through accurate and timely correspondence with the candidates;
  • Schedule panel interviews and follow up on the required documentation to ensure timely and efficient submission;
  • Ensure that the appropriate form of feedback is given by HR/the Hiring Manager to all other assessed/interviewed candidates, especially unsuccessful internal candidates;
  • Compile predefined recruitment statistics in a timely and accurate manner to support the creation of a recruitment dashboard;
  • In case of difficult cases, inform the HR Associate and/or the Head of HR and escalate, as appropriate;
  • Act us trusted advisor to internal and external stakeholders as well as collaborative team member;
  • Any other duty as required.
  •  Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
  •  Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
  •  Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
  •  Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.
  • Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
  •  Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
  •  Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
  •  Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.
  •  Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
  •  Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
  •  Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
  •  Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.
  •  Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
  •  Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
  •  Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
  •  Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.
  • Secondary degree with a post-secondary certificate/diploma in Human Resource Management, Business Administration, Industrial Psychology or other relevant field is desirable.
  • Typically, three or more years of professional experience in HR administration with a great interest in Talent Acquisition.
  • Fluency in written and spoken English (Level C) and Arabic (Level C).
Preferable Qualification
  • Excellence in time-management and in organizing multiple tasks to get the job done in time with the expected level of quality.
  • System savvy. Previous experience working with HR systems (Oracle, SAP, etc.) is an important asset.
  • Proficiency in MS Office (Word, PowerPoint, Excel)
  • Strong analytical and reporting skills
  • Broad knowledge and/or interest in Talent Acquisition
  • Excellent verbal and written communication skills required
  • Attention to details

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Sector Specialisms: NGO
Office Location: Erbil- Iraq