Hotel Receptionist

Posted over 1 year ago by La Roche Hotel
Location Erbil Job Type Permanent
Salary Sector Hospitality & Catering


Experience: Minimum 2 years and above as a Hotel Receptionist.

Language Requirement·
*English (Required)·
*Kurdish (Preferred)·
*Arabic (Preferred)

Job Desciption

  • taking bookings and cancellations, usually by phone, email or face-to-face and recording the information on computer
  • checking in guests, allocating rooms and handing over keys
  • answering questions about hotel facilities and about local transport, places of interest and entertainment
  • dealing with special requests, such as room service, taxi bookings or wake-up calls
  • passing on messages to guests and taking mail for posting
  • passing on any guests' problems to the appropriate member of staff
  • answering the phone, operating the switchboard and dealing with the email and mail
  • checking out guests, adding up their bills and taking their credit, debit card or cash payments.

ConditionsYou work shifts including early mornings, nights and weekends.

  • Part time work is common.
  • You stand or sit at the reception counter in the lobby.
  • You wear a uniform provided by the hotel.

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La Roche Hotel

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-89 luxury rooms and suites -Free parking with 50 parking spaces -Restaurant and Bar collection of 3 contemporary venues -Fully equipped Spa and Gym -Most convenient access to the W...

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Office Location: Bakhtiyari 25, Ainkawa Street, Erbil, Kurdistan Region, Iraq