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Freight Customer service Executive

Posted almost 2 years ago by The Net Holding
Location Erbil Job Type Permanent
Salary 1000 Sector Logistics

Job Duties:

  • Ensure smooth execution of the end-to-end shipment lifecycle (air, sea and land freight).
  • Build and maintain good relations with customers to fulfil their requirements.
  • Liaising with agents internationally.
  • Ensuring that clients are advised and updated on the status of all consignments.
  • Taking ownership of complaints and queries and proactively following through to resolution.

Job Requirements:

  • University graduate or equivalent.
  • Min 2 years of experience within a customer service oriented organisation. 
  • Ability to work under pressure.
  • Good command of the English and Arabic language.

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The Net Holding

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