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Enterprise Application Administrator

Posted 5 months ago by NassPay
Location Erbil Job Type Permanent
Salary Sector IT
Link of Application: https://nasspay.com/jobs/enterprise-application-administrator/
Purpose of the Position
Reports to IT Manager or Team leader. He/She will be responsible for managing enterprise solutions for NassWallet. The candidates must have both business skills and technical IT knowledge and demands an ability to manage multiple high-level tasks under pressure. He/she will be responsible for the complete operation and administration of NassWallet enterprise applications from account and user management to configuring platform parameters, configuring business configurations, defining and configuring services, products, financial related rules, configure commissions and fees related to products. In addition to that, he/she must be able to define and configure technical vendors and. support integration to new technical services providers. The candidate must conduct research, develop proposals, and supervise the design process.
Key Responsibilities & Duties:
  • He/She will be responsible for managing enterprise solutions for NassWallet.
  • The candidate will be responsible for the complete operation and administration of NassWallet enterprise applications from account and user management to configuring platform parameters, configuring business configurations, defining and configuring services, products, financial related rules, configure commissions and fees related to products
  • Ensure the service availably, troubleshoot, and liaise with vendors for smooth fixing for any issues
  • Develop test plans to verify the logic of new or modified features and services.
  • Plan, coordinate, test, and communicate changes, upgrades/maintenance schedules, and new services with NassWallet and clients, ensuring business operations will operate correctly in current and future environments.
  •  Providing technical support to teams within the organization, and to external clients when required
  • Support the integration between NassWallet enterprise solutions and other third parties based on business requirements
  • Identifying and resolving technical issues
  • Design and implement new reports when needed
  •  Participate in development and implementation of training and documentation
  •  Interfaces with client and vendor IT personnel and determines best method of remote connection, given available technologies
  • Solving problems with the concerned departments within the company and with the Central Bank
  • Checking and verifying the daily, weekly and monthly reports of the concerned parties
  • Assist other Technical Services personnel with troubleshooting and training
  • Performs special projects and other duties as assigned
 
Skills & Requirements
Education:
  • Associates degree, MIS or equivalent; or equivalent work experience in computer science, engineering or business management.
  • 1-3 yrs. experience in related filed
  • Skills and qualification:
  • Work experience in managing enterprise applications.
  • Work experience and exposure to banking enterprise applications
  • Experience in IT-Management related works
  • Experience in managing and administering enterprise applications such oracle, and financial related- applications.
 
Knowledge
  • Communication and troubleshooting issues with vendors
  • Meeting technical SLA of the company with the vendors
  •  Hardware/software installation and support
  • Knowledge of computing infrastructures
  •  Familiarity with server management and monitoring tools
  • Exceptional critical thinking and problem-solving ability
  •  Strong interpersonal skills to assist non-technical individuals with complex technical issues

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