Customer Service Intern

Posted about 2 months ago by Amal
Location Baghdad Job Type Internship
Salary Sector IT

About Us:

We aspire to be the most customer-centrist and relevant digital company in the region. To reach this goal, we need exceptionally talented, bright, and driven people who love the hustle. If you would like to help us build the place where everyone can find and buy anything online in the region, this is your chance to make history.


The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists and build positive relationships with our




  • Maintain a positive, empathetic, and professional attitude towards customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.



  • An entrepreneurial spirit and passion for building things from the ground-up.
  • Must showcase ability to build long lasting relationships with clients and key partners.
  • High school diploma, general education degree, or equivalent.
  • Exercising control at all times.
  • Comfortable using computers.
  • Preferred experience working with customer support.
  • Fluent Arabic.
  • Fluent English.

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