Customer Relationship Assistant

We are looking for female candidates who will work at the front desk as Customer Relationship Assistant.

Description

• Welcome and greet guests,

• Answer and direct incoming calls to consultants,

• Give information about services,

• Secretary of the office,

• ·Promote campaigns to customers who request information through the company's web page, call center, or other channels,

• To communicate with customers registered in CRM within a certain plan within the scope of sales activities determined in accordance with the current sales strategy,

• Also, work in call center activities.

Education, Skills, and Experience

• Excellent communication skills both in Arabic and in Kurdish; Turkish and/or English also preferred.

• High school diploma or University degree

• Guest/customer relations experience, preferably in a hospitality environment

• Good diction, taking care of their appearance,

• Strong working knowledge of relevant computer software including MS Office

• Numeracy skills

• Administrative skills

• Customer service orientation

• Attention to detail and accuracy

• Planning and organizing

• Ability to multitask and prioritize

• Professional appearance and attitude

• Effective verbal and written communication skills

• Ability to handle stress and stay calm under pressure

To apply please add below to your cover letter alongside your CV(must include your photo):