Communications Manager

Posted 6 months ago by Mines Advisory Group (MAG)
Location Erbil Job Type Permanent
Salary Sector NGO
MAG is a humanitarian organization clearing the remnants of conflict for the benefit of communities worldwide. MAG  is co-laureate of the 1997 Nobel Peace Prize and has been operating in Iraq since 1992. MAG has extensive experience and longevity in Iraq and delivers diverse programs across emergency and development response projects,  including support, training, and collaboration with national NGOs.
The overall purpose of the job: 
The Communications Manager leads on the development of engaging and informative communications products for donors, NGO community, the public, and staff, and supports the dissemination of policy and advocacy positions under the direction of the Programme Manager. 
Main Duties and Responsibilities: 
  • Oversee/lead the development of communication products such as case studies, photographs, and captions,  narratives for reports/updates and social media content – requiring frequent travel to operational bases and work sites. 
  • Advise, and deliver, on the identification and collection of information on projects for internal and external communications/engagement. 
  • Edit content provided by Operations and Programmes staff for use with donors, the public, and staff. • Develop/edit high-quality social media posts, web content, and other external relations materials for use by MAG  headquarters. 
  • Manage MAG’s engagement of local media related to the organization’s work and key mine action issues, in agreement with the Programme Manager and/or senior management team members. 
  • Provide day-to-day guidance, management, and capacity building of the Communications Coordinator. • Travel to operational bases to build the communications capacity of technical staff to deliver good quality images,  story ideas, and information on work completed or in progress. 
  • Lead the delivery of the internal communications strategy/plan, including the development and dissemination of regular internal communication updates to staff. 
  • Translate documents to and from English, Arabic, and Kurdish Information. 
Policy and Advocacy 
  • Keeping up-to-date with NGO and mine action policy relating to Iraq operations. 
  • Work closely with MAG’s key Government of Iraq and Kurdistan Regional Government liaison staff to stay up-to date with new information coming from relevant authorities and implications on the organisation’s work. • Support the drafting and dissemination of policy and advocacy briefings and reports, editing, proof-reading and  managing the design of external facing material. 
  • Build relationships with other NGO policy and advocacy staff. 
  • Information Management 
  • Ensure the soft file organisation and secure storage of images, captions, communication outputs, policy positions  and advocacy documents. 
  • Staff Management and Capacity Building 
  • Line manage and capacity build the Communications Coordinator in communications and reporting. • Lead on the capacity building of operational staff in communications and story gathering. 
Other duties as assigned 
  • Act as key liaison with communications staff at MAG headquarters. 
  • Act as an ambassador for MAG, promoting its ethos and mission statement. 
  • Undertake any other duties appropriate to the post as may be required by SPO or programme management team. • Work within the framework of MAG’s core values; adhere to all MAG policies and procedures and in compliance  with MAG’s equal opportunities policy. 
  • Work in compliance with/uphold MAG's safeguarding framework - Policy on Personal Conduct, Protection of  Children and Vulnerable Adults Policy, Dignity at Work Policy, Reporting Malpractice (Whistleblowing) Policy,  Equal Opportunities Policy and Policy on Modern Slavery. 
  • Challenge any unacceptable behavior and report any safeguarding concerns that happen to them and others  during their work in MAG. 
  • Excellent written and spoken English, Kurdish and Arabic 
  • Experience in some of the following areas: journalism, communications (interviewing, writing/developing  engaging human stories), policy, advocacy, photography, public relations* 
  • Excellent organizational skills with the ability to coordinate activities 
  • Strong photography skills 
  • Experience using Adobe Creative Suite, e.g. InDesign 
  • Good literacy, numeracy and IT skills (e.g. Microsoft Word, Excel, Outlook and Powerpoint) *Only candidates with proven experience in communications will be considered.  
Essential Aptitude 
  • Highly motivated, creative and proactive with an analytical and solution-oriented approach • Excellent communication and interpersonal skills 
  • Attention to detail and commitment to high quality standards 
  • Willingness to travel frequently to operational bases and work sites regularly, including overnight(s) • Ability to establish effective working relationships at all levels internally and externally 
  • Ability to meet deadlines and work calmly under pressure 
  • Emotional intelligence 
  • University degree in journalism, communications, policy, English language, international development or  international relations 
  • Experience working for an international NGO 
  • Experience working in policy and advocacy 
  • Experience engaging donors, the media, public and/or government officials 
  • Experience developing communication products, including reports, briefings, captions, case studies and social  media content 
  • Experience managing staff 
  • Experience using Adobe Creative Suite, e.g. InDesign 
  • Knowledge of international humanitarian development needs and related issues 
Application procedure 
  • All candidates interested in applying for this position should send their updated CV, in English, to this email 
  • The candidates who do not specifically outline their journalism or communications experience or meet the  selection criteria will not be considered. 
  • All applicants must mention the job title (Communications Manager) in the subject line of their email;  applications with no job title in the subject line may not be considered. 
  • Due to high volume of applications, only the short-listed will be contacted for interview. 
  • MAG is an equal opportunities employer; women are highly encouraged to apply. 
  • Closing date for applications is Sunday 29th November 2020. Late applications will not be considered.

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Mines Advisory Group (MAG)


WHAT WE DO MAG’s work has helped more than 17.7 million people in conflict-affected communities in over 40 countries since 1989, giving them greater safety and the opportunity to rebuild their live...

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Sector Specialisms: NGO
Office Location: Erbil, Iraq