Main Duties & Responsibilities:
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Appraising beneficiaries circumstances, needs, predicaments, and inner strength in order to establish explicit objectives
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Establish/create procedures to help the beneficiaries enhance their total well-being and cope with their circumstances
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Give assistance to beneficiaries in the area of adjusting to new changes and challenges like unemployment, medical disorders or divorce
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Organize resources for the use of the beneficiaries and introduce them to the appropriate support groups
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Support beneficiaries in receiving fundamental needs like social services, food stamps, medical services and child welfare
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Acknowledge emergency cases or critical issues and situations like a natural disaster or child abuse
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Follow-up and record improvements or services provided to ascertain progress in beneficiaries ’ condition
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Offering quality guidance, counseling and advice to beneficiaries
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Forming an affiliation with colleagues, relations and other professionals
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Making appearance in court and helping out in court cases when necessary.
Required Qualification & Skills;
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Bachelor degree in social work.
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At least two years of experience in social work or case management dealing with displaced populations.
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Fluency in written and spoken Arabic and Kurdish. Good communication skills in English desirable.
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Excellent computer skills, particularly in Microsoft office and excel.
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Emotional maturity, unprejudiced and sensitivity to beneficiaries and their problems
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Significant ability to set margins and agree with the boundaries of what can be achieved within a particular time
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Effective listening skills and ability to ask related questions per time
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Ability to manage information verbally conveyed and which is essential to the counseling aspect of social work.
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Be conscious of body language and social forms of cultural behavior
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Capacity to give a self-appraisal of performance with a view to improving on it
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Efficiency in organizing, managing and prioritizing the analytical aspects of social work in providing purposeful services to beneficiaries.
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Ability to reach a compromise and work effectively with multiple parties
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Knowledge on Child Protection, Psycho Social Support (PSS), Psychosocial First Aid (PFA), Gender Based Violence (GBV) an others.
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Knowledge on Procedures for Child Protection Case Management (SOP).
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Strong interpersonal and communication skills
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Be able to prioritize tasks.
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Strong organizational skills.
