Role Purpose:
The jobs in this level are responsible for handling the day-to-day requests from customers’ and ensuring resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers with regards to inquiries or seeking information on products or services.
Education:
- Bachelor’s degree in business administration-related field or equivalent
- Language required: Fluent Arabic & Kurdish (Sorani) speaker, and English.
