Assistant Manager

Posted 4 months ago by The Fig Club
Location Erbil Job Type Permanent
Salary Sector Education
The Fig Club is looking for a female Assistant Manager that speaks fluent English and Kurdish to work part time during the week!  The Fig Club is an activity centre for children and mothers, based in Erbil.
  • Front of House Responsibilities: Anything that will give our members the best experience when they come our club; 
  • The ‘face of’ the Club; upholding The Fig Club ethos, values and standards 
  • Engaging with our biggest and littlest guests
  • Providing a warm welcome to our members and running the reception desk like a well-oiled machine - Keeping the whole club looking like a premium environment.
  • Expert in class booking and able to offer advice about class content to Members 
  • Support the Management team to provide information and follow up to potential sales leads including membership and parties and events.
  • Responsible for the general upkeep of the clubs and facilities – including hygiene and identifying repairs that need doing 
  • Maintain the integrity of the CRM system to allow for accurate analysis and planning
  • Responsible for Member satisfaction, responding to member questions and escalating complaints 
  • Meeting schools and creating opportunities.
Qualifications and Requirements:
  • Proven experience in a nursery/ school environment where dealing with parent’s experience are at the forefront of operations
  • Ability to communicate effectively on all levels 
  • Tech-savvy; advanced Microsoft Office and an inquisitive mind for
  • Excellent verbal and written communication skills
  • Problem solving skills and initiative
  • Strong attention to details and an investigative nature
  • Excellent time management skills and prioritisation
  • Ability to work as part of a team, build strong working relationships and manage multiple stakeholders.

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The Fig Club


The Fig Club is an activity center for children and mothers

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Sector Specialisms: Sport And Leisure
Office Location: 31 Vital Village-Erbil