Company Name: Horizon ISP
Location: Baghdad- Iraq
Nationality: Locals only (Iraqi)
Reporting to: Head of Admin & HR
Key Accountabilities
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Understand Administration and Clerical strategy and plans and participate in the achievement of objectives and targets
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Implement Administration and Clerical policies and procedures
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Maintain information libraries where needed, identify new sources of information, respond to ad hoc requests for data, information or analysis
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Answer telephones, direct calls, and take messages as needed resolving all complaints and delivering all messages
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Open, sort, and route incoming mail and prepare outgoing mail without delays that might affect the business operations
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Maintain and update filing, inventory, mailing, and database systems, manually and using a computer
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Compile, copy, sort, and file records of office activities, business transactions, and other activities for easy and accurate retrieval when needed
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Type, format and edit correspondence and other documents, from notes or dictating machines making necessary or recommended corrections
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Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints
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Complete work schedules, manage calendars, and arrange appointments
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Review files, records, and other documents to obtain information to respond to requests
Education, Experience and Competencies
Education
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Bachelor’s degree in business administration, or equivalent
Experience
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Minimum two years of relative experience
Competencies
Behavioral
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Ability to work under pressure and meet deadlines
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Team Work
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Information Seeking
Technical
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Oral Communication
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Written Communication
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Managing Information
