IT Specialist

Posted 8 months ago by MSELECT
Location Erbil, Iraq Job Type
Salary Sector Oil & Gas

MSELECT is looking to hire an IT Specialist for an international oil and gas operator in Erbil. Candidates must have a minimum of 5 years of relevant experience and be fluent in English and Kurdish.

Job objective
Support, maintenance and upgrade of the Operator’s IT Infrastructure and provision of IT Services to end-users.

Job responsibilities


The job duties and responsibilities of the position are including but not limited to provision, maintenance, support and continuous improvement of the following IT Services:

  • Automated Workplace Support: Includes assembling, cabling and configuration of IT equipment set, which is required to perform User’s job tasks. Functional and configurational integrity of end-user equipment and peripherals shall be ensured. Consultancy and information support services shall be provided to the Users.

  • Printing, Scanning and Copying Support: Provision an ability of Users to print, scan and send the various types of documents.

  • Shared File Space Support: Provision of the ability to safely store and share files within Company infrastructure, ensures functional and configurational integrity of the servers and storage equipment as well as software required for it.

  • Corporate Email Support: Provision of various methods to exchange business related information through send, receive and distribution of email objects and publication of corporate data.

  • Automated Workplace Support Management and Deployment System Support: Provides a unified approach, which incorporates automated set of administrative tools to deploy software, monitor health, and enforce compliance across all Automated Workplaces within Company.

  • Microsoft Software Update Deployment Support: Provision an ability to manage the distribution of updates and hotfixes released for Microsoft products to computers in a corporate environment.

  • Server Platform Support: Provision hardware and software base for Server OS and hypervisor continuous and fault tolerant operating and scalability.

IT&T Services Monitoring System Support:

  • Ensures that all IT&T Services are up and performing to the level expected as well as notification of responsible personnel regarding any arising deviations and abnormal situations, which can cause degradation of IT&T Services.

  • Data and Service Backup Support: Provision cross-platform, backup of data and services, which allows instant recovery in case of necessity or data loss event.

  • Server Operating Systems Support: Ensures comprehensive lifecycle support for operating systems of all corresponding IT Infrastructure components.

  • Storage Area Network (SAN) Support: Provision of Support and maintenance of Storage Area Network, including deployment of all of its components.

  • Virtualization Platform Support: Provides ability to distribute resources of physical server platform among different IT services, improves scalability and availability of IT services while resulting in the use of fewer overall servers, less energy consumption, and less infrastructure costs and maintenance.

  • Databases Administration and Support: Provides database-management systems and databases itself, which is required condition for lifecycle the most part of Company’s business applications, manufacturing execution systems and services provided by IT.

  • Terminal Services Support: Provisioning and Support ensures centralized access to applications delivered by Company’s IT&T Department. Application execution takes place on a dedicated remote operating system deployed within Company’s IT Infrastructure. Users remotely interacting with such centralized applications over a network using their Automated Workplaces.

  • Active Directory (AD) Support: Provides centrally organize, manage, and control resources within Company’s IT Infrastructure. Securely manage users, computers, groups, printers, applications, network connections, and other directory-enabled resources and allows usage of IT&T Services with single credentials.

  • Domain Name System (DNS) Support: Provides hierarchical decentralized naming system for computers, services and other resources connected to the Company’s network, which associates various information such as IP addresses with domain names assigned to each of the participating entities needed for locating and identifying devices with the underlying network protocols and arranging access to IT Services.

  • Network Time System (NTP) Support: Provides network protocol for clock synchronization between computer systems over packet-switched, variable-latency data network.

  • Dynamic Addressing System (DHCP) Support: Provides distributes network configuration parameters, such as unique IP addresses among all devices connected to Corporate Network.

  • Engineering systems (Power Equipment, Racks and Trays, Environment Control, Automatic Gaseous Fire Suppression Systems) Support: Provision of Support and Maintenance of Company's IT&T engineering systems to ensure its reliable and fault tolerance operation

  • IT Service Management Support: provides all the activities involved in designing, creating, delivering, supporting and managing the lifecycle of IT services and processes.

  • All other tasks related to support, maintenance and upgrade of the Operator’s IT Infrastructure, provision of IT Services to end-users as well as any tasks assigned by line manager.

  • It is assumed that IT&T Specialist will be involved in work of IT&T Department acting independently (on one’s own) as well as well as a part of distributed multinational team including but not limited to colleagues from other offices, contractors, etc.


Master Degree in Information Systems, Information Technologies, Computer Science or a related technical field.

Professional Certification: MCSE Productivity Solutions Expert or MCSE Core Infrastructure (Microsoft Certified Professional Transcript ID and Access Code shall be provided); ITIL 4 Foundation Certificate

Software Knowledge

Microsoft Windows 10, Microsoft Office 2019, Microsoft Windows Server 2016 (including but not limited to the following services and roles: Active Directory, DNS, DHCP, IIS, Hyper-V, File Services, DFS, Print Services, Terminal Services, WSUS, CAU, etc.), Microsoft Exchange Server 2016, Microsoft System Center 2019 (Configuration Manager, Operations Manager, Virtual Machine Manager, etc.), Microsoft SQL Server 2019, VMware vSphere, Veritas NetBackup

Required skills and qualification

Not less than 5 years of proven experience and presence of practical skills related to system administration, equipment, services and software listed below:

  • Support, maintenance and upgrade of Automated Workplace Support based on Microsoft products (Microsoft Windows 10, Microsoft Office 2019, etc.) and provision of IT Services to end-users.

  • Support, maintenance and upgrade of enterprise IT Infrastructure based on Microsoft products: Windows Server 2016 (Active Directory, DNS, DHCP, IIS, Hyper-V, File Services, DFS, Print Services, Terminal Services, WSUS, CAU, etc.), Microsoft Exchange Server 2016, Microsoft System Center 2019 (Configuration Manager, Operations Manager, Virtual Machine Manager, etc.), Microsoft SQL Server 2019, Skype for Business 2019.

  • Deployment and administering of high-availability cluster solutions: Virtualization (VMware vSphere, Hyper-V), Mail Service (Microsoft Exchange Server), DHCP Service, File Service, Database Service (Microsoft SQL Server);

  • Administering of enterprise level backup solutions (Veritas Net Backup, Veeam Backup and Replication) and backup storage infrastructure (D2D, Tape Storage, etc.)

  • Server equipment installation, maintenance, administering and configuration (HPE);

  • Enterprise SAN storage equipment (HPE, Dell EMC, Net App), SAN switches (Brocade);

  • Data centers infrastructure equipment administration (APC);

  • Development of regulatory documents, manuals, system documentation, etc

*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process

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