Human Resources Supervisor

Posted 6 months ago by mselect
Location Erbil Job Type
Salary Sector Manufacturing
mselect is looking to hire a Human Resources Supervisor for a manufacturing client in Erbil. Candidates must have 3-5 years of relevant experience and be fluent in English, Kurdish and Arabic.
Job Objective
This post is responsible for the professional and efficient HR duties that support consumer services, information and referral and the operation and presentation of a professional office. Providing administrative and technical support to the HR Department that will ensure the efficient flow of operations and maintain the secrecy of confidential documents and information following departmental and organizational objectives, to ensure HR Services delivered are of the highest standards
Key responsibilities
  • Maintain follow-ups on opening positions with a recruiting agency and on company recruiting platform “LinkedIn”; post for open positions, selection, phone interview, and coordinate personal interviews with department heads
  • Prepare employees' offers, gain approvals, and send them to the selected candidate for acceptance
  • Send welcome/regret emails to candidates
  • Coordinate the new-hire procedures: Onboarding process, prepare the contract, create employment ID codes, process visa, enroll newly hired in SS, medical insurance, prepare office stations and IT tools with IT department
  • Coordinate the leavers’ procedures: Exit Checklist process, SS, medical insurance, release letters, final exit visa and payment
  • Maintain and update the company personnel records of all staff & departmental filing systems, ensuring that documentation is easily accessible
  • Maintain & follow up with Line Managers on new employees’ probation period evaluation
  • Update company policies & procedures for HR Department: Onboarding policy, Company Policies, ensure the right guide is delivered to employees, release to employees by email and ensure copies of announcements are published on shared folder and SMS
  • Prepare & process employee's letters: salary certificates and other letters
  • Maintain & follow up with Line Managers on employee’s annual appraisal evaluation
  • Prepare/update company organizational structure on regular basis
  • Process and update employees' annual leave requests
  • Performs routine office tasks necessary for HR
  • Update staff master sheet, current staff & leavers
  • Maintain company record on Social Security and arrange monthly reconciliation and send to finance
  • Update company lists & charts on monthly basis; ensure proper communication with related departments; ensure process with payroll if necessary: Organizational charts, List of Active Employees, Joiners, Leavers, Monthly HR Report, Anniversary List and Schooling List
  • Events Management: Organize events inside/outside the company. Booking of company / Hotel meeting rooms. Ordering meals
  • Air Tickets: maintain and update all employees’ Air Tickets records
  • Maintain and aid support the preparation and updating of job descriptions; organization-wide
Compensations & Benefits:
  • Prepare and maintain employees’ employment contracts
  • Update the record of all adjustments related to employees: salary, department, transfer, and role
  • Medical Insurance: process; employees addition / deletion / claims
  • Maintain employees' advance requests against allowances and payments
  • Maintain & prepare employees' work anniversaries (5-10-15 years) and update the record
  • Maintain and update the record of 3rd party, invoice, hire and payments
  • Maintain secrecy & confidentiality of employees’ personnel compensations & benefits information including records of employees in files, as well as with company internal operations plans & decisions
HMR & SuccessFactors:
  • Maintain and update HMR/ESS system data and forms when needed using technical support
  • Generate reports when needed from the HMR system
  • Update employees' annual leave records on the HMR system
  • Maintain the monthly payroll; prepared payroll entries and deductions in the system, obtain approvals and send to finance
  • Maintain and update the active list of Iraq employees on SuccessFactors
  • Generate ID for non-email users’ employees on SuccessFactors
  • Update Employee Induction/Orientation Training Plan, a complete process with newly hired, coordinate communication between company departments to complete the training program within the first month of employee joining
  • Coordinate with Training providers, hotels and third-party service providers to facilitate training
  • Update Training sheet on a regular basis, print certificates and update records
Key Accountabilities
Other Principal Accountabilities:
  • Ensures all routine HRD matters are efficiently handled without guidance
  • Ability to interact effectively with all employees requiring immediate business demands
  • Take initiative in facilitating the HR department's business requirements to optimize the use of time effectively
  • Research training providers in line with organizational requirements
  • Conduct research on new methodologies/trends in the field of Human Resources Management
  • Job Descriptions – Administering and aiding support in the preparation and updating of job descriptions; organization-wide
  • Assist in developing recruitment strategies, planning campaigns, testing, interviewing, shortlisting, evaluating results and selecting candidates in conjunction with the company’s approved recruitment agents
  • Maintain a confidential, accurate and up-to-date filing system for correspondence, recruitment data, manpower planning statistics
  • Keep abreast of professional advances in the Human Resources field, to provide input and guidance to the initiation, development and implementation of programmes, systems and processes in the field of Human Resources Management
Key Qualifications & Experience
Educational Credentials:
  • University degree (BA) or equivalent in HRM/Business Administration/MIS.; or equivalent related experience and training
Work Experience:
  • Minimum of 3 years of related experience.
Language Skills:
  • Ability to communicate clearly, read and write effectively; in English, Kurdish and Arabic
  • English language level shall not be less than proficiency level
Computer Skills:
  • To perform this job successfully, an individual should have a strong level of computer skills
  • Familiarity with HR systems, MS Office Package, Internet software and Inventory software
Other Skills and Abilities:
  • Ability to effectively work in a multi-gender, multi-national work team; whilst displaying particular sensitivity towards cultural and ethnic differences
  • Excellent planning, analytical and organizational skills
  • Ability to understand, interpret and anticipate operating environment
Competencies Required:
  • Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Response to requests for service and assistance with a sense of urgency
  • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent. Commits to long hours of work when necessary, to fulfill organizational requirements
  • Interpersonal Skills Required - Exhibits objectivity and openness to others' views. Highly proactive, disciplined and well organized
  • Teamwork Spirit - Balances team and individual responsibilities. Puts success of team above own interests. Able to build morale and group commitments to goals and objectives. Gives and welcomes feedback, while contributing to building a positive team spirit
  • Professionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments
  • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time. Supports the organization's goals and values
  • Dependability - Capacity to handle a heavy work volume and multiple priorities. Follows instructions, and responds to management direction. Strong multitasking skills
  • Ethics - Inspires the trust of others. Works with integrity and ethically; upholds organizational values and maintains confidentiality (particularly about the auditing process)
  • Written Communication -Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information in both English and Arabic

*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.

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