Pre-sales Technical Support Engineer

Posted 7 months ago by mselect
Location Erbil Job Type
Salary Sector Manufacturing

MSELECT is looking to hire a Pre-sales Technical Support Engineer for a security solutions client in Erbil. Candidates must have a minimum of 2 years of recent relevant working experience in the electronic and/ or mechanical field. English and Kurdish fluency is a must.


  • Responsible for the installer training program, develop and write the training materials, plans and reports.
  • Presentation and hands-on training of full range of company’s Security products and solutions including CCTV, Intelligent Traffic, Smart Building, Safe City to S.I, installers and distributors.
  • Organize the customers and complete training target.
  • Onsite support for customer to resolve the product and technical issues.
  • Collect and analyze the feedback from customer and marketing information.
  • Collaborate with team members to share ideas and information.
  • Build good relationships with customer.


  • Bachelor graduate with a technical educational background.
  • Min.2 years recent relevant working experience in the electronic and / or mechanical field.
  • Proficiency in Microsoft office software applications.
  • Good intercultural communication and presentation skills.
  • A good proficiency of the English language is an absolute must.

*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.

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