Logistics Manager

Posted 8 months ago by MSELECT
Location Erbil, Iraq Job Type
Salary Sector Services
MSELECT is looking to hire a Logistics Manager for a Regional E-Commerce Client in Erbil, candidate should have at least 3-5 years of Logistics experience in Food or an internationally-branded retailer, fluent in English is a must.

Job summary
Reporting to the Managing Director, you are accountable for overall logistics & service operations, follow up of performance and costs of the logistics operations.

Key responsibilities
  • You’ll be responsible for the Country’s riders experience and satisfaction scores whilst driving the day-to-day operations of the logistics department. This will include driving the country strategy against key priorities.
  • Responsible for the day to day operations of Logistics department
  • Ensure all relevant country strategies and priorities are aligned
  • Responsible for optimizing processes, maximizing driver utilization, minimizing order times, and ultimately positively impacting the overall customer experience
  • Oversee and ensure proper restaurant set up including monitoring of restaurant performance
  • Mentor and manage Logistics and Delivery Team
  • Monitor the Logistics department's performance and take relevant actions to achieve the goals for growth, budget and performance in the business plan and logistics action plan.
  • Accountable for the KPI Monitoring System Set Up
  • Develop a set of feasible and implementable KPI to track and evaluate rider service level and performance
  • Live the company values and nurture a strong and thriving company culture that inspires colleagues to reach extraordinary achievements on the ground, specifically in the Logistics department.
  • Contribute to the Marketing campaigns and activities
  • Engage and partner with appropriate external suppliers
  • Manage the inventory of all the equipment’s

  • Ideally 3-5 years of Logistics experience in Food or an internationally-branded retailer
  • Strong communication skills in English both verbal and written
  • Must have a strong analytical and mathematical skills and high level of computer literacy.
  • Must have previous experience in a managerial role leading teams with the ability to bring out the best in coworkers and to motivate and develop the organization
  • Business-minded with a clear customer focus.
  • Developing and implementing action plans including providing clear direction and following up on goals.
  • Experience of leading in a changing environment with the ability to confront and manage poor performance
  • Good understanding of local areas and street system.
  • Experience with logistics and last-mile delivery are preferred
  • Can-do attitude, problem solving skills and passion for food industry

Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.

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